the hotel was great. Greta location. When checking in the staff was great. At the Elements resraurant we would have breakfast everyday but the staff wasn't always helpful. Another family wanted a certain table and when my son and I sat down the family made a big scene and the staff chose her side even if we were there first. The was no 'Reserved' card on the table so we didnt know the table was spoken for. This situation could be better handled by the staff