Much to my surprise, this property takes a $100 deposit when you check in, which they will not return until they inspect your room after you check out. They would not let us check out until they went up to check the room. That took about 15 to 20 mins which made me late for my first meeting of the day. On top of that, he couldn't or wouldn't refund us the $100 on site. First he said he didn't need our credit card, then said he did need it to refund the money. We gave them to him, but he still couldn't figure out what to do, so we told him we had to go. He finally said he could do it without our credit card. It took about 30 hours, but it did go through. I've never been prevented from checking out of a hotel until someone inspected my room before. At the least, they should tell people that when they check in, so they can allow for that time on check out. The hotel itself is clean, very comfortable beds and the staff are nice. The whole "security deposit" thing was weird though.
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