เดอะแกรนด์บีชรีสอร์ท พอร์ตดิกสัน

The hotel i so bad, unpleasant conditions. The rooms amenities is super bad. The air condition is not functioning for all rooms. No housekeeping at night. Only 1 person at the reception. Pls refund my money.

NICE VIEW AND NICE HOTEL..

Been here for 2nd time. First was on working days so not many people were staying plus the hotel gave me a room with seaview although i booked a room park view. The 2nd time was on school and public holiday so all rooms are fully booked and there were so many people queueing to check in. I checked in at 2.30pm and only got my room at 4.20 which made me waiting at the lobby almost 2 hours. I asked the staff 3 times and they politely answer my query although there were other few guests that also getting mad as rooms were not ready yet by housekeeping. I manage to get a room after 3rd query. The room is spacey enough for small family with 2 kids. The room has not much changed from my first visit 2 years ago. The floor had been changed to vinyl/spc and the bath tub in the bathroom also been removed. Room cleanliness is better than before. Only the corridor remain dirty as the old carpet still remain and dirt and beach sand can be seen clearly on the carpet. Maybe it can be changes to vinyl/spc also. Housekeeping should be improve in future to avoid guest wait too long to get a room. I like this hotel as it is not so pricey less than 200 on public holiday and about 100+ in working days and the location is near to beach and got swimming pool with walking distance. At night it was quite scary to walk from lobby to our room. Sometime can hear kids yelling suddenly at the corridor and other rooms from our rooms.

Overall ok, mayb hotel must change the furniture and deco a bit. But, easy booked with Trip.com

The room was nice and comfortable with full accommodations, i like big pool outdoor in front of bg sand beach ⛱️

Lift not function..I request want to room level grand floor,not ready always..