MMaxenceLDisappointed by the level of service and outdated hotel. For that very pricy 4 stars hotel, I would have appreciated a higher level.. the staff was not particularly friendly neither helpful. The room was very dark with casi no natural light, not renovated like the booking picture. The bathtub was broken, they send someone that didn’t care of it and said it was indeed broken, reception didn’t propose anything in exchange. I ended up trying to fix myself for 1/2h. Bit sad.. also the Jacuzzi/public bath or gym are not accessible for free. You have to pay and book ahead.. you would imagine it’s included in the price. Positive side: very well located in the center, in the main luxury street, explain the price I guess? The rooftop is really the highlight with beautiful sunset, where we drunk our complementary bottle. The breakfast is really good, one of the best so far. Will not come back, not worthy.
JJune Yoon YiIt feels like I have discovered hidden gems. The surroundings are so beautiful, and the service of the hotel is superb. Preserving the exterior of the classic hotel, the interior has been renovated modernly. My mom uses a wheelchair, and the hotel gave the wheelchair user the best room. Also, I would like to compliment the chef who prepared the breakfast. Fresh and diverse fruits are prepared more than the famous four-star hotel, and the food is all delicious. Offering luxurious service for the price, this hotel is comparable to the name of a villa. This hotel is far from a train station, bus terminal, and public parking lot, but it is close to the airport, dock, and beach. We stayed in Venice for 18 nights and 19 days because my mom is sick, and if you are a traveler who can afford time like us, you'd better stay at Lido Island, travel to the surrounding islands, and enjoy the beach through this hotel.
ผผู้เข้าพักLocated in near the Rialto Bridge and within walking distance of Saint Marcos Square it’s perfect for a budget conscious traveller.
The bedroom was spacious and clean.
I was there during carnival and my only complaint was the noise front the drinks at night but this isn’t something g the hotel can fix.
Breakfast buffet was sumptuous but needed a little more variety for my taste.