Staff was extremely helpful. Helped us with very early breakfast (6 am) despite the fact that the restaurant only opened at 7 30 am. So was the counter staff.
The only unhappiness was the fact that many guests ignored the no smoking sign. Sadly it happened everywhere we went when we were in China.
The place is clean but needs an update on the facilities.The rooms are not sound proof,qe were disturbed almost all night with sounds from another room.The city view was just bare and not very nice.It lightens up in the evening when the supermarket lights turn on.The elevator did not work and there were no staff to help carry the luggage from the fifth floor on check out or check in.Terrible conditions!!!