VVivwillThe hotel is beautiful, there are a lot of activities, fireworks and camp fire at night. The hotel is also very private, all the cars that enter needs to inform the car plate number in advance to the receptionist.
The onsen is very nice and it was from a mineral water (not heated water), there is also sauna room, and hot plate to lie down. Staff is very friendly and helpful.
ผผู้เข้าพักExcellent ! The hotel butler, 小媚, provided thoughtful and responsible service. She carefully reminded me of the times for various shows . On the last day, it was raining , It is difficult to get a taxi, so she even helped me book one. Thanks A lot.
本次入住體驗非常好,酒店安排的管家小媚服務周到細心、盡責體貼,不斷提醒我各項活動時間。最後因雨天難以叫車,她還主動幫我安排車輛,感恩!
IIgnaz ForstnerWe chose the hotel due to the fact that they allow pets. The service was very good. People always helped even though is was more difficult due to the language barrier, since our chinese language skills are terrible. Our initial room which was more expensive for had a great view and we were initially very happy until evening came around and KTV singing started. The sound was so loud you heard inside the room. The room was in section A of the complex. The next day we moved into complex B where it was much more quiet, but the room was not as nice. Since the hot spring area was out of service during our visit we received vouchers for afternoon tea instead which was more like a whole meal. Breakfast buffet was great and on the days where there there was no buffet due to only a few guests staying they would serve lots of food to your table. There is also a new walking trail kind of starting behind the hotel complex which offers great views onto the lake. All in all we had a quite pleasing stay.