Our stay at the Northern was perfect! We were cared for by the staff so well. We had an issue with our room and asked to be moved and they did so without a hesitation. They even upgraded our room! The road noise at night was pretty loud, but that can’t be changed by the hotel.
I stay at this hotel every time I'm in Billings for good reason. Donna, the night auditor, was fantastic and helped me adjust the dates of my stay due to the recent typhoon in Shenzhen.
Grabbing breakfast at Stella's next door is always a treat, especially the cinnamon rolls.
Rooms are clean with great amenities. They're pretty quiet and I never felt like my sleep was being disturbed.
I'll 100% stay here again.
Pool wasn't open, indoor hot tub not open, breakfast was just ok - nothing with fiber or protein, items around the hotel in disrepair, bathroom light flickered badly. On a positive note, the lady behind the counter was nice and helpful. Booked 2 rooms that ended up being quite far apart but she happily set us up with rooms next to each other.
Price was too high for what you get. Would not stay here again.