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Nice hotel, close to most tourist spots, including bars and restaurants. Staff were good, room was large but more expensive than Mexico City in terms of value. WIFI was spotty, breakfast was not great, but good enough to start the day off with. They need to do some basic maintenance in bathrooms, toilet handle inside tank and shower-head had a-lot of calcium buildup that could be fixed with replacement or vinegar and baking soda.

Beautiful and insta-worthy property, location is a bit off the main attractions but close to bus station. More self serve check in with no reception nor service, room has no proper window, no kettle for hot water, however bed is very comfortable. Pricey and not much amenity, won’t choose to stay here again.

El hotel está súper bonito, sin embargo las habitaciones no están como en las fotos. La ubicación súper bien y excelente el trato del personal.

Muy céntrico y buenas instalaciones adecuada relación de precio y calidad

Nice staff, both Ms. Blanca and Mr. Julio are friendly and helpful. The location is really good. Easy to go anywhere you want. The room is big and has its own character.

High standard hotel, really good stay: - Location is great (a little far from the center) - Private car parking lot - Breakfast is very good - Hotel Room clean, shower toilet clean Only problem is the gym that is not really a gym... just a few bikes and weights.

Hotel wasn't too bad for our first night. They give one small bottle of water and expect clients to get more water from their ”filtered” water dispenser, which was completely empty and didn't get refilled until the following evening when we no longer needed it. The location is not walkable to any stores, cafes, restaurants, pharmacies, etc. You need to get a taxi to go anywhere. Staff were very friendly and helpful and that was a plus. The size of the room was all right. The beds were very comfortable. Good lighting in the room. Good size bathroom. Nice view of city below during night hours. The biggest negative was the AC on our second and last night was leaking onto the bed. Had to keep it off all night and bear the discomfort af a warmer temp as windows don't open. Water pressure was really good; unfortunately, the hot water isn't consistent and would keep fluctuating between hot and cold. I do not think the value was good considering all the negatives. I wouldn't return to this hotel.

We visited Oaxaca City in September, 2025, and stayed for a week at La Catrina de Alcalá. We had a King room towards the back of the building. The room was large with plenty of room to store all of our items (clothes, toiletries, backpacks, umbrellas, etc.) and was very quiet. The bedding was comfortable and the room was very clean. The staff were all very helpful and kind. The included breakfast was continental, so we ordered off the menu a couple of times. All the food was delicious and fresh. I especially enjoyed the Chicken Mole Tamale. Finally, the location was perfect! The hotel is located on a pedestrian only street in the heart of the city. We were able to walk everywhere! We would definitely recommend this hotel and will return on our next trip to Oaxaca City.

The hotel is totally new (remodeled) and clean, wifi is working great at all corners and location is really centric. The only little detail would be that every little noise from the corridor can be heard inside your room. Not a big deal since is familiar time friendly. Nothing that can damage the service and attention level.

Lovely hotel in very good location and friendly staff. We had a corner room and had some noise from the other rooms above us using the bathroom (there seemed to be a ventilation shaft).