Es un hotel con un concepto diferente a los demás todo incluido, aquí se trata de disfrutar de la naturaleza y realizar las excelentes actividades que están incluidas con personal amable y capacitado, además los alimentos son de calidad.
The room was modern and well-kept and offered a lovely side view of the sea and the jungle. The staff was very friendly and helpful. Unfortunately, the water in the bathroom didn't get very warm. All in all, the price-performance ratio is good.
Nos pareció excelente lugar para relajarse en familia, está un poco alejado del centro pero por lo mismo es un lugar muy tranquilo y con mucha naturaleza, solo la alberca un poco llena de hojas, la atención en todo momento es excelente, lo que si no recomiendo es comer ahí 😅😅, está caro, sin sabor y porciones pequeñas
We stayed in the hotel for 3 nights only as a family of 2+2. Hotel contacted us in advance asking if we want sofa bed, it was very nice and in fact very handy to have as kids didn't fancy the bunk bed.
The location is very good, the hotel is just by the beach. The sea was lovely but the beach was full of seaweed. Whole area was like this so not just the hotel issue. Hotel's pool was really nice. The hotel is just by the promenade full of souvenir stalls and bars/restaurants. I highly recommend pizzas at Ronny's.
Apartment was nice and clean, we had a few bottles of fresh water left every day by the cleaning staff. There is aircon in each room working well. The kitchen is very basic, it lacked toaster and was short of cutlery, it would be nice to have a few more spoons. No hair dryers in the bathroom. We had a small balcony but sadly couldn't use it. It faced back of the hotel where someone was constantly burning trash. Not the fault of the hotel, just the general issue with rubbish being burned everywhere in Mexico.
The breakfast was 199 mexican pesos and there is a selection of 4/5 choices.
This is a really nice hotel for family stay with a medium size budget
La atención en los pequeños detalles de mantenimiento harían un plus en este hotel , es cómodo , buena vista , buena Atención , buena disponibilidad de orientación del personal de recepción, ubicación
I booked a room with my mother as we traveled to visit family. The staff was friendly and hotel was clean, but the Wi-Fi in the room was quite poor and useable.