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Hotel is good however there were no curtains at washroom, glasses were dirty, water container was damaged. Staff was good, location is superb,

It was a very nice property, with very polite staff and excellent breakfast. Highly recommended.

Saw a lot of mixed reviews, was a little worried but it turned out pretty well. Room was quite spacious and clean. Everything was provided all kits and room service was prompt too. Though i found a mosquito but the room had all out. The only thing was its cost almost 7k without breakfast was too much seeing the property and room.

Located in posh neighborhoods. Staff is courteous and friendly. Came for mahakumbh and we were guided nicely. We had a great time at the mehfil with live music with vikrant singh, great singer with amazing talent !

average hotel with basic amenities. It was heavily overpriced (although we stayed during Kumbh Mela time, so such a hike was expected). We stayed at a Deluxe room, no. 304. Room was pretty small, toilet latch was not working, lots of mosquitoes. This room had two single beds joined together, although MMT booking offered queen bed. This particular room lacked ventilation and external light as well as view, although other rooms in hotel are better than this room. Breakfast spread was very limited. Food hugely overpriced and taste was so-so. This particular room didn't have a phone either. Good things are: location was good. Staffs are polite, helpful and accommodative. Restaurant service available throughout the day until 11pm. Room service was good. On a final note: This is more of a B and B type hotel. Can stay if price is reasonable during non-Kumbh time.

We had a bad experience in hotel castillo. I became sick at castillo hotel, but they didn't care for me, that too at my cost. I vehemently condemn the service and behaviour of the staff. We are extremely dissatisfied of the service of the staff towards a customer who fell sick at your hotel castillo varanasi. We netted out indifferent attitude of the staff. It's in-humanitarian attitude of the staff at hotel castillo, varanasi.

It was a good stay at hotel vashitha. Staff was very good and helpful. There is proper cleanliness of rooms and all the accessories they have provided. Only the thing lacking was that at the time trip there staff that prepares food was not present, so you have depend on zomato or sweegy for this. Rest its okay very near to railway station.

Location though was easy bang opposite Hotel needs to correct that. Very misleading info. The hotel reception staff that day was awful. Though rooms are average but it seems property is quite old. Room wall papers are peeling. Staff talks in loud voice in the corridor outside which disturbs the ppl inside the rooms. The room otherwise would have merited not more than 2000 on other than Kumbh days. Food was average and averagely priced too. Beds were clean and bathroom too was average clean. One can say that was the only saving grace. I booked in majboori only Should be booked in majboori only.