Located in posh neighborhoods. Staff is courteous and friendly. Came for mahakumbh and we were guided nicely. We had a great time at the mehfil with live music with vikrant singh, great singer with amazing talent !
We had a bad experience in hotel castillo. I became sick at castillo hotel, but they didn't care for me, that too at my cost. I vehemently condemn the service and behaviour of the staff. We are extremely dissatisfied of the service of the staff towards a customer who fell sick at your hotel castillo varanasi. We netted out indifferent attitude of the staff. It's in-humanitarian attitude of the staff at hotel castillo, varanasi.
It was a good stay at hotel vashitha. Staff was very good and helpful. There is proper cleanliness of rooms and all the accessories they have provided. Only the thing lacking was that at the time trip there staff that prepares food was not present, so you have depend on zomato or sweegy for this. Rest its okay very near to railway station.