The location was perfect, close to everything. The room was very pleasant. What made the stay so great was the impeccable attention to detail and helpfulness of the hotel staff. From the wonderful breakfast, room cleaning, turndown service, laundry, dinner reservations and more, the staff showed exemplary patience and kindness.
As an example, on our first day in, the streets were closed and we couldn't get to the hotel. We parked some distance away and Ralph the host walked with us and another hotel staff person to our car, carried the suitcases for us and took the car from there to park so we could just go to the hotel and relax.
The only thing that could be improved was the rather outdated television which was too old to use Roku. Also, the Nurnberg folks are party people and they like to noisily celebrate outside the hotel until 3-4 am, but closing the windows helped.
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