The location and the staff receive high marks. However, they cannot make up for the absolutely terrible environment, unfortunately. The room itself was a tiny, airless box. For a pricetag of over $1,000 for 2 nights we slept in a room with no adjustable thermostat. It was 77 degrees and stifling. Repeated calls to the front desk got apologies but no solutions, even when we asked if they could just locate a fan to help with the temperature. The window cracked open about an inch and a half (barely) but there was no way to get the air to circulate. It was utterly miserable to sleep there and hard to believe they can charge those prices without any comfort control in the rooms. Even with the heating system shut off, the room stayed at 77 degrees. Simply awful. Cannot recommend anyone stay there. Deeply disappointed.
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