โรงแรมใกล้ Dean of the Chapel of Santa Isabelในเมรีดา

Desk manager Veronica was stunningly helpful and kind. Everybody on staff were friendly and made my stay comfortable and easy. The Hotel is quiet at night, often has a breeze in the broad open areas, and it is very clean. The decor of the lobby and other open spaces is beautiful and calming. You are only two blocks from a great little square, a little corner store to buy refreshments and snacks, several good restaurants very close, and you're only about five blocks to the Plaza Principal. They will also help you set up a tour that will pick you up at the door. [Thanks to ”Sammie” and ”Mario” for the great trip to the Mayapan ruins and especially the three great cenote swimming visits and surprisingly the best lunch during the trip!]

เราเลือกได้ห้องสองเตียงอยู่ชั้นสองซึ่งค่อนข้างกว้างและสว่าง อีกทั้งยังห่างจาก hub bub ชั้นล่างในช่วงอาหารเช้าอีกด้วย เตียงนอนสบายมากห้องน้ําน่าเล่นมีน้ําร้อนให้เยอะ(ถึงกับที่อื่นที่เราพักน้ําต้องวิ่งไปนิดนึงถึงจะร้อน) ชอบตรงที่มีที่ให้วางของเยอะและห้องพักก็น่าพักผ่อนหย่อนใจตอนท้ายๆ มีที่นั่งเล่นกลางแจ้งหลายโซนซึ่งเราใช้ประโยชน์จากมันตั้งแต่นอนดึกกว่าสามีที่กระโดดคอมพิวเตอร์เร็วๆ ทําเลที่ตั้งค่อนข้างดี สามารถเดินไปจตุรัสหลักได้ง่ายๆ , Paseo del Montejo Avenue และร้านอาหารมากมาย อย่างอื่นโดยเฉพาะแค่ลงถนนที่เรียกว่า Urban Bistro คือหา! เรากินที่นั่นสองครั้งในสามวันในเมรีด้า เราได้มีปัญหาเรื่องอาหารเช้าสองอย่าง - ไม่ได้รับออเดอร์ของเราถูก และกาแฟไม่ค่อยอร่อย พนักงานน่ารักและให้ความช่วยเหลือดีมาก - หลายท่านพูดภาษาอังกฤษได้ดีมากซึ่งก็ช่วยเหลือดี

Due to a 6am departure we chose the Hacienda Inn hotel because of the close proximity to the airport. Upon our arrival we were greeted by a very friendly girl at the counter who was full of smiles. Upon entering the room we were pleasantly surprised at the cleanliness of the room which had a coffee maker and two double beds. The restaurant on the property next to the pool had a variety of meals to choose from and cold cervesa as well. We asked the desk girl to arrange a taxi at 3am and it arrived at 3am sharp. The cost of the room was $35.00 and it was a bargain to say the least. I enjoyed the stay albeit it was only one night but I would not hesitate to stay again and would recommend it to my friends as well.

This hotel has water issues like everyone is talking about. They have to tank the water in and they constantly run out. It ran out on a Sunday so they could not get more water. They blamed the restaurant that rents out of their building for leaving a tap on that didn’t help fight that we couldn’t shower for a day. Then the days we could shower the water was always cold. I overheard them giving gas that were definitely from Mexico Free breakfast for the inconvenience but for the Canadian American guest they offered nothing. I called them out on it and said this was unfair. The front desk was completely rude said it wasn’t their problem and that their manager wasn’t in on Sunday to take care of this, and that was from a previous day, I spoke to those guest and they said that’s not true and that they got it because of the cold water and lack of water issues. The location is good. The hotel is clean, but it is falling apart. Nothing works and the toilet can’t flush paper which meant you had to put dirty paper towels in the garbage next to the toilet. They also try to charge you for everything like if you lose a room key which cost them pennies they want to charge you a fee for issuing a new one and you don’t even get a second one so you constantly have to be with your people they also threaten to charge us for taking the towels to the beach, and then upon arrival, they said that my kids because they were over 12 had to pay I said you had to buy another room. I would stick to the chain hotels from the US as they would never treat their customers like this customer service in Mexico is really sad. the only highlight was the cleaning staff. The hotel is extremely clean and they are very attentive.

Hotel is located very near to the center, offers free parking and the staff is very nice. For the price you should be satisfied. However, for the 4 stars claimed, there are few areas of improvement. The isolation is bad, you can hear all other guests. The drains are kind of clogged so water keeps gathering in the bathroom. The bed, although it‘s advertised as a double bed, can hardly accommodate two persons, even if they are hugging. There were also some bugs in the room, not cockroaches but still, so there is a need of some measure there. All in all, a good place if you want good value for money and be central in Merida.

Not sure why this hotel is so highly rated. Nothing about it is terrible, but the devil is in the details. The Good: - Staff is super friendly, incl. the valet - Rooftop pool and bar are really nice and a great feature - Overall layout of the hotel is charming - Great water pressure and genourous rooms The not so good: - Upon check-in, they tried charging us a 240/day ”resort fee”. After further questioning they said it was optional and would pay for the WiFi and the gym. Not a great business practice, espcially for a 5* hotel - Overall the hotel looks a bit dated and would benefit from some more maintenance - We booked a double room but were given a king room - when they showed us to a double room it was quite dirty - dirt on the linens, bathroom counter wasn't wiped down - so we just made do with the king instead - Beds weren't terrible, but I've slept better Location is a bit off the beaten path. Not bad but is was about a 20-30 walk to the city centre and the nicer restaurants.

Just spent 2 nights here but found the hotel to be well connected with free parking, shopping and restaurants; what else do you need? It is actually connected to a shopping center that has a Walmart. We ate at two of the three restaurants located in the mall and found others that we tried as well. Nice décor and good size comfortable rooms. Hope to return one day.

เป็นเรื่องปกติที่จะอยู่ที่นั่นและไม่มีการร้องเรียนใดๆ ยกเว้นเตียงที่เราสัมผัสในครั้งนี้ซึ่งค่อนข้างอึดอัด สำหรับอาหารเช้าก็ดี ผู้ทำงานร่วมกันเป็นคนดีเมื่อคุณขอความช่วยเหลือ