jordanlee23
30 เมษายน 2024
Just back from 2 magical weeks at Radisson Blu Azuri, no the hotel isn't perfect and does have some issues, but what makes it special are the amazing staff. So I'll start with the good points - Spacious rooms with a huge bathroom and shower, the food is good with themed evenings, gluten free options and lactose free milk, the staff are amazing, Ramesh Joshua Jason Firaj Vishal and many more made us feel welcome and like a member of family, Blackrock restaurant the Italian and The Nine, are amazing dont miss them out! The not so good points - birds in the dining area, mould growing up the wall and wobbly tables, the pool is nice although there is a lack of loungers, although they have put some down on the sandy area, they aren't as comfy as the ones by the pool, there are areas of the pool which need some maintenance, but the idea of having decking rather than tiles around the pool is great! Our room was kept clean but during the 2 weeks there our bed linen wasn't changed once, and don't know when they last pulled the beds out to clean under them. They really need to address the hygiene issues in the food area, they have put out extra nets over the food but saw cakes crawling with ants, birds on the bread, mosquitoes on the prawn crackers and hair in the ice cream. The beach is ok not the best by any means. The lagoon area is murky so didn't swim in the sea. There is free water activities available at the boat yard, paddleboards, pedalos, glass bottom boat and they will take you out to the coral area for snorkeling, but the boat they took us out on was the glass bottom boat and was not fit for purpose for snorkeling, the ladder to get back on the boat was not good, I really struggled to get back on the boat and ended up being dragged back on, beware there are tiger fish which are poisonous. There are a lot of drinks available on the all inclusive, but as usual premium brands are chargeable, and some cocktails. The mini bar is well stocked, they tried to charge us for a pot of pringles which we didn't have but they was easily sorted. Entertainment in the evening is hit and miss, had a couple of evenings where they just played music which really wasnt suitable for a hotel! Thats not me being a 'Karen' its not acceptable to listen to music that refers to sex etc in a family enviroment. Overall I probably wouldn't return to this particular hotel, the staff are amazing but they really do need to do something about the hygiene.
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