Holiday Inn Express ST. Louis Airport- Riverport

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The carpeting was filthy dirty. Comfortable bed. Nice towels

Older hotel. Not the cleanest. Only one working ice machine.

The staff was very nice. Front desk clerk was great. The room outdated the hallways and elevator was dirty. The room was outdated and not the cleanest. Carpet was dirty in room and lamps had so much old dirt couldn’t even wipe it off before I touched them. The plus side it was very quiet and safe.

First of all, GRACE at the front desk during the day is the best thing about this property. She was professional and very nice and genuinely cared about my stay. Upon check in, we were given a dirty room. We went back to the desk and they gave us another with no issues. Property needs repairs and upgrades desperately. No working ice machines so you have to get ice from desk. Breakfast that is offered is just a small grab and go continental breakfast. Products in cooler not good- cooler wasn’t cold enough. Location of property was good for our needs

Our expectations about this property were high but once we arrived and began to walk the property, those high expectations were lowered. The elevators were kind of dirty and need cleaning. The walls and floor. The elevator says ICE is available on the 4th,5th,and 6th floor. That is NOT true. We went to the 4th,5th, and 6th floor only to discover a dark and inoperative ice machine with NO lighting in the corner. We felt UNSAFE. We woke up multiple times through out the night sweating, coughing,and gasping for air. The air was on 65 degrees COOL. We took a shower and a bath at the same time due to the tub filling up to our ankles while showering. It was weird because there was no stopper in the tub. Between the shady ice corners, the smothering air, and shower and bath at the same time. Our stay was Not pleasant. On a good note, the back patio was a very nice view on the back.

Hotel was comfortable and breakfast was good, the hallways to the room were not what the pictures would suggest and had us nervous about going into the room. However the inside was comfortable.

Property bathrooms are dated. Staff was welcoming. Area was safe. Common area was nice.

Nice reception at check in and out. Stay was quiet, room comfortable. ONLY thing was noticeable filthy exhaust vent in bathroom.