We spent 5 nights at this gorgeous property on Marigot Bay. TL;DR: we had a great time and left relaxed and happy. The staff were friendly, the food was delicious, and our room was clean and quiet. The beach is a very short ferry ride away and the two pools are clean and drinks were always available.
A few areas of improvement:
1) consider adding more loungers by the pool or allow renting of cabanas. There never seemed to be enough chairs and people would just leave their towels to “save” a spot and then never come back.
2) remind staff about attention to detail when replenishing the room amenities (for example: towels would be taken but not replaced, coffee pods were hard to come by, and water wasn’t consistently replenished in the fridge)
3) encourage more of a team environment. It was clear that concierge and staff communication was poor. For example, we booked a private romantic dinner and when we confirmed day-of with the concierge, they told us a different time from what the waiter and chef were told so we were late for our reservation.
Overall, we’re easy going and had very few problems. If we ever go back to St. Lucia, we would stay here again.
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