"A truly remarkable stay. We are both kicking ourselves for not staying longer but we will be back for sure. From the shuttle drivers to the restaurant workers to the golf staff, they are a real credit to the company. Kind, helpful, proactive and lovely human beings. For golf lovers, this resort really has it all. Both courses are exceptional and the experience is second to none. You don’t have to worry about a thing as it’s all sorted out for you. The resort itself is second to none with facilities in abundance. The breakfast is a real showstopper. I would recommend booking dinner in advance as we struggled to get into the restaurants due to them being fully booked. Room service was exceptional though. An all round 5 staff experience and we can’t wait to come back"
"Le Jadis Mauritius is a beautiful, secluded resort perfect for couples seeking peace and privacy. The beach is stunning with clear waters and great water activities. It’s a bit far from the lively spots, but that adds to its calm charm. Ideal for a quiet, romantic getaway. The beach is nice to watch the sunset"
"The service at the hotel is 7 stars. Especially the food and beverage department - Deven, Kiran, and Ganesh went out of their way to accommodate our 10 year old Down syndrome boy. Jay for the beach area was also excellent. Manoj and Antish from the front office did their level best to resolve our concerns and address our needs.
But the hotel itself is more like a 4 star. Pool is not heated. The entertainment at night is very boring and lifeless. The kids club is also lifeless and not interactive at all. The personnel just sit and watch your kid. No interaction at all."
"Fabulous hotel. We went AI which was a good call considering there were no bars or restaurants within walking distance of the hotel. We stayed in a Beach Bliss junior suite which was large, well equipped with a super comfortable bed. The drinks and food included in the AI package were great with some international spirits. Cocktails were amongst the best we have had. The food options were also top notch with lots of choice and variety. All restaurants including the main buffet were good with our favourite speciality restaurants being Jade (Asian) and Waves (Seafood). The spa was ok and we didn’t try the gym or water sports. The free snorkelling trip, Mauritian cooking class and BBQ night at Waves were all great fun. Special thanks to Geetanjalee for doing a fantastic job keeping our room tidy, Akhilesh for his cocktail making skills and Stephanie for doing a great job hosting the cooking class. All in all a fabulous stay and the only feedback I would give for improvement would be to speed up the check-in process and add some variety to the evening entertainment."
"As a 5 star hotel and the high room rate, the service of this hotel is not up to the standard.
Most of staff in the restaurants have bad faces, n some of the receptionists at the front desk are not helpful. I have asked for a late check out owing to the late flight n poor weather condition with cyclone approaching, a fat lady at the front desk told me that we have to respect to the check out policy n she cannot even allow only 1 hour of late check out (pls note the check out time is 11am which is earlier than most of the other resorts n hotels in Mauritius).
Other housekeeping staff n bellboys are nice, the butler is also helpful but u have to find out all the information via their app/QR code. Although there are not too many guests in the hotel, they will ask u to make reservation for the dinner instead of walk in.
On top of all the above, the hotel’s cleanliness is a concern, 1 night I found a very big cockroach hidden at the back of minbar. It was so scary that I couldn’t sleep well that night.
For the pros, it has a very long beach line with clear water. It has a lot of facilities including library, game room, cinema, gym, water sports, 2 swimming pools n more restaurants with different cuisines than other hotels.
I chose it bcz it is ranked as a gourmet hotel but I found that the food is just fair.
In conclusion, I won’t pick this hotel for its average service n cleanliness with a very high room rate."
"Compare to Lux Belle Mare and Lux Grand Baie, Lux le morne is a disappointment in terms of service level. The structure of the buildings look nostalgic but it’s well maintained. The level of hygiene seems to be high. I love the beach which has the best on the island. But it is a shame they couldn’t utilise this. If you imagine the other two lux hotels I mentioned above are for Waitrose and harrods sippers then this le morne hotel is for Tesco shoppers.
They made mistakes in billing and quality of drinks is mediocre. I can do better at home."