"- Friendly helpful staff but expect slow service as is the case generally around Rabat.
- Brilliant room and the hotel but not all amenities are live. The hotel very much is under construction. Not great for a pricy hotel. Was disappointed. Steam room was not on and you had to walk through construction to get to the spa.
- The Spanish restaurant in the hotel was superb.
- Location wise you are away from the centre but great if you want the beach."
"Exceptional Stay at Four Seasons Rabat at Kasr Al Bahr
Our stay at the Four Seasons Rabat at Kasr Al Bahr was truly outstanding and exceeded all expectations. From the moment we arrived, the service was impeccable, warm, and genuinely welcoming.
A special thanks goes to Mr. Mustafa at the reception for his continuous support throughout our stay. His professionalism, attentiveness, and willingness to assist at every moment made our experience seamless and memorable. He truly represents the high standards of hospitality that the Four Seasons brand is known for.
The hotel itself is magnificent. The restoration and decoration beautifully reflect an authentic Moroccan touch, blending traditional craftsmanship with refined luxury. From the intricate details, elegant colors, and artisanal elements to the serene atmosphere throughout the property, every corner tells a story of heritage and sophistication. The architecture and interior design create a sense of calm, elegance, and cultural richness that enhances the overall experience.
Overall, the Four Seasons Rabat at Kasr Al Bahr is a remarkable destination that combines exceptional service, stunning design, and a deep appreciation of Moroccan culture. We highly recommend it and look forward to returning in the future."
"While the hotel itself was nice, their failure to honor confirmed reservations was unacceptable. Due to overbooking, several of our group's pre-made bookings were shifted, causing significant inconvenience and disrupting our plans.
Confirmed reservations should mean exactly that — confirmed. Overbooking is a poor business practice that shows a lack of respect for guests who plan ahead. Management needs to address this issue before it damages their reputation further."