"Our stay was absolutely incredible. The hotel is located on its own private island, which made the experience feel exclusive, peaceful, and truly special. The views were breathtaking, the rooms were beautiful and spotless, and the staff provided exceptional service throughout our stay. Every meal was delicious and thoughtfully prepared. It was the perfect luxurious escape, and we can’t wait to return."
"I had higher expectations for this stay and was a bit disappointed. Firstly, the location of the resort is not great, it’s on a loud highway which makes noise an issue but also makes it extremely difficult to navigate as you can’t turn right across the large highway. We treated ourselves to the buffet one morning and wish we didn’t, there was limited selections for food and the sashimi was far from fresh. We were given a table reservation card and once sat down with our food were asked to move by the staff so another guest could have our table? Very odd and once questioned the staff changed their tune and no longer wanted to move us - seemed the other guest was getting preferential treatment. Parking was also paid which was not clear on the initial listing. We stayed for 3 nights and our room was only cleaned on one day, beds were not even made and rubbish wasn’t taken out - very strange for a 5 star. We only realised staff had been in because toilet paper had been replenished. I was very excited for this stay and was a bit let down, views are nice though!"
"Maybe due to weather issue, seems some mosquitoes and flies,, even inside room, the hotel is a bit old but kept not bad, service is perfect too, I like their velvet parking, just 1000yen/night and you may drop off at door.
Amenities are adequate but I don't like the package of toothpaste which was a small bag and hard to open.
Room was spacious; some shops around after crossing the bridge, if the convenience store can extend working hours, e.g 0200 ? I think it would be perfect as some of guests, like us, may arrive late at night."