โรงแรมใกล้ Monastere Du Carmelในลูร์ด

The lady at the reception was absolutely fantastic. She was extremely helpful polite and very accommodating. 10/10. I'm sorry I didn't get her name. But she was just great!!! The rooms are more basic than you could imagine. Bedding was well made and clean. Hygiene was not great elsewhere. Lack of toilet paper etc was not a great start but not a complaint. There was a ”stink” in the bathroom, I discovered it was toilet brush . The pool area was acceptable. The breakfast for €12 was ok, not fantastic. The location was a bit far from the Grotto. We had to get a taxi each night as after a day of walking in the town centre the walk uphill was too much for any if us. The overall facilities are in need of repairs and an option to purchase a box of basic items would have been good, such as coffee butter milk etc.

I travelled to Lourdes with my 3 sisters, one of whom needs mobility assistance, and stayed in the Panorama Hotel. The staff are nice and welcoming, we got lovely rooms on the 4th, 5th and 6th floors, with view of the top of the basilica and as requested, one room had mobility aids in the bathroom and walk in shower. The rooms were very clean, good size and beds very comfortable. We were full board and really enjoyed all our meals there. Loved the buffet style and the desserts were a real treat and we were right next door to a bar too. Great location for getting to the domain and yet very quiet at night. We all really enjoyed ourselves and will definitely be back.

We are regulars at the hotel. It is a joy to stay in a place where the staff treat you like family. Everyone from Reception to cleaning ladies to restaurant waiters are extremely helpful and professional in their work. Thank you to all the staff and we will return in September.

First time staying in the hotel and it was excellent. Rooms, bar area and restaurant clean and nicely decorated Staff were all friendly and helpful especially the dinning room staff. Food excellent ( nice selection and good amounts ) Easy walk to and from the Domain Only negatives Could do with an extra pillow in the room ( I'm sure we could have got one if we asked ) the air-conditioning is controlled from reception rather than in the room. Will definitely stay there again Thank you

พนักงานเป็นมิตรและเป็นที่นิยมมาก เรามีห้องที่สวยงาม ทุกอย่างสมบูรณ์แบบและสะอาดเรามีพัดลมในตู้เสื้อผ้า คืนที่ดีพื้นเงียบมากคุณสามารถพักผ่อนได้อย่างเงียบ ๆ ฉันขอแนะนํา

The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

We are on a train leaving Lourdes and didn’t want to let this review slip by forgotten. We loved it here. The room, the most excellent breakfast, the friendly service and, of course, the price. Located very near the train station, and a short walk to the Grotto. Very convenient! I especially recommend the hotel and the visit to Lourdes to those at the beginning of their Camino walk; a great way to start the journey!

Ibis Lourdes When we arrived we were very kindly given our room. We had asked for a room away from the lifts however when we went up to the room we were quite near the lift so I went downstairs to ask if we could change rooms. I was told by the receptionist that the hotel was full. so went back upstairs to go into the room. While I was downstairs my husband tried to get into the room many times and I also tried when back upstairs without success. The key-card machine kept flashing red except once for about 2 seconds went green but did not connect and open. So I again went downstairs to speak to the receptionist. At this point she was extremely rude saying, 'have you put the card in correctly, has it gone green etc'? Talking to us as if we had never used a keycard before! Then she proceeded to come upstairs and try the card without success herself even banging the door to try and open it. A short time afterwards once in our room I went downstairs to ask if I could have an extra blanket as sometimes I feel the cold at night to find a very helpful different receptionist who went to look for one. The room was fine- normal layout for the Ibis. Had an extremely large television. Unfortunately we had a very bad night due to what appears to the toilet fan unit being very noisy /broken and a road cleaner working along the roads outside our window from 0500 to 0545. When I mentioned in the morning that it appears the toilet fan was broken it was to the same receptionist who checked us in, turned round and said we should have asked to change rooms!!!!! When arrived showed my Silver Accor membership card - however nothing extra for being a member offered. Excellent central location

We couple arrived to this hotel at Sep.26 this year for two nights, The receptionist found us made double reservation, We both talked with the hotel duty manager, told her it is due to the network payment is not smooth, a double reservation occurred when we booking the hotel three month before. She refused to cancel one of the reservation and was extremely bad attitude and did not give us any other options. Then we talked with hotel headquarters. The result of communication with the hotel headquarters is that it could only obey the hotel's decision and cannot cancel the double booking. And then we just have to accept it. Hoping to exchange the small room for a bigger spare room, also refused. We fill sad and hope the others(you) don’t be tricked by this hotel.