When you stay at Grand Hôtel de la Basilique in Lourdes, you'll be in the historical district, within a 5-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This hotel is 0.3 mi (0.5 km) from Massabielle Grotto and 0.2 mi (0.3 km) from Lourdes Wax Museum.Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.You can enjoy a meal at the restaurant serving the guests of Grand Hôtel de la Basilique, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge at scheduled times.Make yourself at home in one of the 64 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Hotel Estival Arriel is located in the centre of Lourdes, 200 metres from the pilgrimage site of Sanctuaire Notre Dame de Lourdes. It offers en suite rooms and there is free Wi-Fi access throughout. Estival Arriel provides a daily buffet breakfast. The restaurant is open for lunch and dinner serving traditional French cuisine. Guests can relax in the hotel bar or in the lounge where hot and cold drinks are available. Lourdes Train Station is 1.5km from Hotel Estival Arriel. Tarbes-Lourdes Airport is 10 km away. There is parking at an extra charge in front of the hotel, and free parking a 10-minute walk away.
Peter D.1,6/5 Date of experience: 16/09/2024 Review Date: 20/09/2024 We have stayed in many other hotels before in Lourdes always on a Pilgrimage. This trip was just me and my Husband this time for our 40th Wedding Anniversary and we always wanted to stay at this Hotel as we have been in many times before to have a drink in the bar. As it was just the two of us we had our own choice of hotel so you can imagine we were excited to book and stay there. We booked a deluxe room overlooking the garden. The room was not deluxe it was not what we expected even down to no bed side tables or any drawers in the room the wardrobe rail was very short hence creasing our clothes, for this reasion, I asked to borrow an iron for 5 minutes but got told by the receptionist to wait in reception till someone came to show me to the pressing room in another building. I waited 20 minutes no one came so I gave up and never asked again. The first morning there was no hot water so cold showers. I heard the receptionist saying to another guest who was complaining about the same issue that it would be fixed later that day. Which it was. The tea tray was very sparce one breakfast tea bag each and one sugar each with a very small pod of milk not enough for a decent cup of tea. To add the biggest insult there was two wooden sticks to stir the tea not even a proper spoon in a deluxe room? We took the small stool out of the shower to put our tea on whilst we sat on the 2 dirty chairs on the balcony. We have had far better variety of breakfast from every other hotels we have stayed in lourdes. When we arrived we was told we did not have to book evening dinner in the restaurant so on the actually day of our 40th Anniversary we went down to the restaurant but was told no room even though the restaurant at the time was half empty. We had a lovely meal in another Hotel. To top it all when we got home our Children told us that they contacted the hotel reception to ask could they order a surprise bottle of champagen on the day to be sent to our room they was on the telphone to them for an hour but hit a brick wall as they would not take payment from them. I do not normally write reviews but after receiving a welcome written note from the Staff when we entered the room saying Happy 40th Wedding Anniversary we hope you enjoy your stay and if there is anything you need our staff is to hand. this letter was accompanied by 6 macaroons on a plate. Hotel has not even answered reviews on there website shows they do not care and its not a cheap hotel.
This is an excellent hotel. I have a disability and walk with a ”Stroller” My room was excellent with plenty of room to move around and with a low floor shower. The staff in the restaurant were more than helpful in carrying my breakfast in the morning when it is ”Self Service” And the other Staff were also very helpful and Christine is an excellent Host. I plan to travel to Lourdes again in 2024 and will be staying at this Hotel. David - Edinburgh, Scotland
We stayed in a twin (corner) room on the fourth floor overlooking the road down to the entrance of the grotto, only a few minute's walk away. The room was large and the cleanliness and comfort were excellent as was the rest of the hotel. Our waiter Anis, who had a great sense of humour/attentive deserves a big thank you.
Second time we have stayed at this hotel. Staff always helpful and friendly. Good location on the River Gave, quiet and peaceful but very close to bars and shops and walking distance to the Grotto snd Basillica. Rooms are basic and in need of updating decor wise but very clean and comfortable. Main areas of hotel are spotless and welcoming. Tea/coffee and kettle provided in the room was a nice touch. Would stay here again as we return to Lourdes most years. Thank you for helping make this years trip to Lourdes as wonderful and memorable as everytime we visit!
The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude
Accueil très professionnel. Chambres très confortables et propres. Literies et salles de bain nickels. Petits déj corrects mais sans plateau pour éviter les aller et retour. Dommage que tout cela ait été ternis par le ”bordel” occasionnés par des enfants de langue espagnole qui ont joué dans les couloirs jusque minuit en laissant claquer les portes équipées de groom et qui ont quitté l'hôtel le lendemain à 5 heures sans faire attention aux bruits également. Donc de quoi bien dormir sans pouvoir le faire.....
Very uncomfortable stay due to poor air conditioning. Asked four times to have something done about it and eventually gave up. Too many flies and noise to leave windows open. Poor nights sleep throughout the stay. Pity as most other things about the hotel are ok.