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The twin room had a walk-in shower, though there aren’t any fridges in the room however, a good point is the aircon which works well. Friendly front desk staff ‘Andrew’ who is from the UK.

Very welcoming, cozy, and beautiful with a view of a river from my room. Staff were exceptional, very friendly and helpful, I asked for a sellotape around midnight to use for my packing, staff went beyond just to accommodate me. Also good to mention, I was surprised when two lovely staff told me upon checking in that my booking comes with a breakfast, I thought they just made a mistake and so I clarified that I didn’t include breakfast as I will be spending most of my time outside and I had an early flight to Paris, but they insisted and went over the top by saying ‘they can make a sandwich or pack a light breakfast with fruits for me’, amazing and superb service, indeed. Great location, near the Cathedral, shops, and restaurants. Everything was perfect, I would definitely come back and recommend.

The location was great a very short walk to our Lady of Lourdes . The room is big for 2 persons . Buffet breakfast was great also !i highly recommend this hotel .

The best was its location to the Sanctuary of Lourdes  ant its closeness to shops & restaurants. The room was a huge size for 2. Bed was comfortable, carpet needs freshen up with shampoo. Toilet was roomy very clean. Worst  - was no early check in consideration since there were no other customers checking in from 1200-1500h. Other five stars hotels were far more considerate  in my experience. I just sat on the sofa, very unwelcoming reception.  When you wanted to update on the news or watch drama no English channel.  Hotels should cater to costumers needs not personalized for a country. Very frustrating.  I might still recommend this place. There’s always a way for improvement.

Tres bel hôtel idéalement situé en face de la gare, accès direct au bus sanctuaire et aéroport. Beau jardin, piscine chambre impeccable. Le restaurant est  bon avec mention spéciale pour le petit déjeuner (gargantuesque).

The location was perfect with only a 5 minute walk to the shops and restaurants and a 15 minute walk to the sanctuary of our lady of lourdes . The rooms were very clean and tidy . They knew that I would be coming late and beautifully planned ahead and emailed me saying how I can enter and retrieve my room keys . I had a great time with my family here😁

Located close to the grotto and basilika, 5 minutes walk from hotel. The room was clean and bright. The staffs area very helpful. Recommended hotel if you want to stay in Lourdes

I really liked the location of this hotel. It feels more peaceful and quiet because it’s up on the hill, away from the busy main area. Even though it’s set in a calmer spot, you’re still close enough to everything you want to visit—it's only a few minutes to the grotto. Overall, it’s a great balance of tranquility and convenience, and I found it very easy to move around during my stay.

We were on self directed pilgrimage to Lourdes and found this hotel to be very near the Sanctuary, walk less than 10 mins. Mini-mart/convenience stores are below n nearby, decent restaurants are less than 5 mins by foot. Useful amenities and kitchen ware/utensils available in the room. Room is comfortable and large. Don't expect hotel service, this is an apartment-hotel

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