Holiday Inn Express & Suites Litchfield West

Great service great place to stay no complaints to give at all

The staff were all friendly, accommodating and helpful. Breakfast was above average. Rooms were clean and comfortable.

All great except bed and seating. Pillows too soft for my taste and mattress to firm for my taste.

Room was nice but bed was very hard with pillows rather stiff and not comfortable. Hard to sleep on a slab. Breakfast was overcooked and cold. B/G were excellent. Good customer service in the dining area. She was lovely and helpful. Recommend upgrading mattresses and pillows.

Front desk staff was amazing and a very clean and nice hotel! Has a little snack/beverage store and free breakfast!!

Everything was great except the bed is too hard. My sciatica hurt all night.

Overall nice hotel. Good location, good eating options, plenty of parking. Lobby was clean. Staff was courteous and quick about checkin and checkout. Room was nice size, clean, king bed was comfortable. A/C and heat was great with wall control unit. Small Kuerig coffee maker in room. A couple of complaints though. When we entered the room, there was only a light switch for the entrance, no switch for the room. So we had to walk into a dark room as it was late to try and locate lights and switches. Bathroom fan was inoperable, in fact we were on the 4th floor and it was windy outside, so the flapper on the broken vent was flapping all night. Had to sleep with bathroom door closed. The bathroom door handle was very loose and almost falling off. The TV was great but the remote wasn’t working quite right. Couldn’t use the guide function or direct tune to the channels so all that worked was the channel up/down and volume. This would be 5 star if they would address the issues with this particular room. It was late annd Inwas too tired to complain so only mentioned these issues at checkout. All other reviews were great which is why I chose to stay here in the first place. Complaints aside, I would recommend it but just inspect the room before unpacking.

The Litchfield Holiday Inn Express is the brand: Easy in, easy out, spotless, solid hot breakfast, comfortable sleep.

Was very impressed with how nice this hotel is. The check in clerk was extremely friendly and courteous. Loved how spotlessly clean the building, and our room was. The bed was comfortable and room very nice. Couldn’t have been more pleased with our stay!