โรงแรมใกล้กับ Green Lane MuseumในLimavady

My husband have just returned from a 2 night stay at this hotel. We had a wonderful time. From check-in to check-out everything was faultless. We had booked an accessible room which was perfect for our needs. The Sandpiper restaurant was top notch and well priced. The staff at this establishment certainly know how to treat their customers and are, in my opinion, a real asset to the organisation. Well done to all and we hope to return soon.

We booked this for two nights at the end of our minimoon exploring the Causeway coast - what we were hoping for was a calming spa retreat in a peaceful setting, what we got was more family fun camp, as a result we came away quite downhearted about it, but if you're looking for a family getaway it would be perfect. (I don't think it helped we had stayed in some amazing places in the preceding days, and arriving here didn't compare) On arrival, no staff were around to check us in and we had to wait quite a long time. The greeting we then got was very business-like and grumpy, rather than friendly and welcoming. We had treated ourselves for our minimoon and booked a suite, which was spacious, but felt dated and in need of a serious refresh - in particular the bathroom - and was very hot. There were no nice extras or finishing touches. In the corridors there were kids running around unattended everywhere. We ate in the Coach House Brasserie both nights, we'd describe it as average. Breakfast was served in Courtyard restaurant, and was exactly what you would expect from a hotel breakfast - perfectly acceptable (though some staff were grumpy and rude) Our main reason for staying at the resort was the Spa, we were hoping for a relaxing end to our minimoon. On arrival at the spa things were looking good, while it was smaller than anticipated, we had the place to ourselves (though the steam room was out of action)...turned out that was only because it was lunchtime. It was soon filled with lots of children, again unattended, splashing and screaming and was the complete opposite of relaxing to the point we actually had to get up and leave. We appreciate it may have been the start of the school holidays, and families need to have somewhere to go, particularly in the rain, but if the pool is open to families, it doesn't feel right to be selling it as a spa, it's just a family splash pool. Also worth saying that young kids were using the jacuzzi and sauna without adult supervision which could be very dangerous. Maybe it would be worth having ”family times” and ”adult only times” to help alleviate this? We did end on a mini-high, as we had booked massages - both of our experiences with the treatment rooms/staff were great and we couldn't fault them, so big well done to that team :) Checking out we had a letter under the door advising us to pay on way to breakfast because of how busy it gets, so we did, then when we checked out later (when it was supposedly very busy) there were 4-6 staff behind the desk and not another customer to be seen...odd.

ห้องเตียงแฝดดีมาก แต่ฝักบัวมีขนาดเล็กและหัวฝักบัวสามารถทําความสะอาดได้ พื้นที่แผนกต้อนรับและบาร์ / ร้านอาหารเป็นที่น่าพอใจ ฉันอยู่ที่นี่เป็นส่วนหนึ่งของการเดินทางด้วยรถโค้ช ฉันเชื่อว่าโรงแรมสัญญาว่าพวกเขาไม่สามารถส่งมอบได้ อาหารเช้าเป็นแบบบุฟเฟ่ต์และเย็น ของหมดเร็ว แต่ใช้เวลานานมากในการเติม เราเพิ่งยอมแพ้ อาหารเย็นไม่ได้ดีกว่ามาก ตั้งเมนูมีสองตัวเลือกและซ้ํากันทุกคืน มันบดสับและแครอทอร่อยทุกคืน ฉันขอมันฝรั่งทอดหนึ่งคืนและเสนอให้จ่าย ในที่สุดผู้จัดการก็วางชามของมันฝรั่งทอดหนึ่งชามบนโต๊ะแต่ละโต๊ะ - ผลที่ได้ บริการน่าตกใจ คืนหนึ่งฉันกินไก่และบดก่อนที่ผักจะมาถึง เรากินอาหารเกือบ 3 ชั่วโมง ผู้คนเพิ่งจากไป คนขับรถของเราพูดคุยกับผู้จัดการและแผนกต้อนรับเพื่อบ่นเกี่ยวกับบริการและมั่นใจได้ว่ามันจะได้รับการแก้ไข - ไม่ใช่ ดูเหมือนว่าเราจะได้รับการปฏิบัติเหมือนพลเมืองชั้นสองเพราะเราอยู่บนรถโค้ช คนที่สั่งเมนู Al A Carte จะได้รับบริการก่อน ไม่ยอมรับ ฉันหวังว่า บริษัท โค้ชจะไม่ใช้พวกเขาอีกต่อไป

โรงแรมที่น่าตื่นตาตื่นใจ ทุกอย่างอยู่ในระยะที่สามารถเดินไปถึงได้ พนักงานเหลือเชื่อ โดยเฉพาะสําหรับเจอร์รี่ ช่วยเหลือดีมาก

ที่ตั้งโรงแรมอยู่ใจกลางเมืองมาก อยู่ติดกําแพงเมือง มีคุกกี้และช็อคโกแลตต้อนรับ เด็กๆ บอกว่าอร่อย แต่ห้องค่อนข้างเล็ก บริการอาหารเช้าแบบอังกฤษดีมาก

We arrived slightly early but only had a short wait for our rooms. We stayed in room 1 for the 2nd time. Smell of fresh paint in the hallway and room and couldn't fault the decor. Complimentary tea, coffee (including coffee machine), biscuits, crisps and water. Bed and pillows comfortable to sleep on. You can hear other guests moving around upstairs but it didn't bother us or affect our sleep. Other family members had room 21. Not the best view but who goes away to look out a window anyway? It was a twin room and sufficient. Both safest didn't work and reported to reception. Was offered to use a safe in another room but just kept valuables with us in the end. Food was good with four of us opting for the pizza deal - 2 12inch pizzas, sides and drinks for £20. Pizzas are made in a wood fire oven and tasted good. On Friday night we opted for the steak deal. £20 for steak, side, sauce and drink. The wine with the deal wasn't the best but a slight improvement here could really make the deal perfect. Staff all work very hard and are very friendly - Brian was always flying around making sure everyone was happy. Barman worked his socks off. Lily took our food order for 6 people on Friday night and everything was spot on. It was the same at breakfast. Location is great too, just a short walk to Portrush town, beaches etc. Lovely stay overall, thanks guys. See you again.