The hotel room was clean and tidy. The linens and bathroom were also clean. The key card worked well and we didn't have any problems. The doors opened smoothly and were easy to use. The beds were mostly comfortable. However, the pull out bed for the couch was terrible. My child decided to sleep on the floor rather than the bed. The biggest disappointment was the pool and spa. We were having a girls weekend and my girls were excited to swim. But, the pool water was so cold my kids couldn't swim, which is shocking for an indoor pool. It's winter here and cold, which is why we chose a hotel with an indoor pool. The pool water was so chlorinated the kids were immediately complaining of burning eyes and skin. Also, the spa/hot tub was completely shut down. All of this was very disappointing and we ended going to the community pool and paying money for something that we were hoping to use at the hotel.
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