Upon my early arrival, the clerk upgraded the room. The room was frigid cold, 60 and ac on, the room had not been used for a period of time, grime built up in the toilet rim, dust everywhere, causing me to have a allergy reaction. I went to the counter, spoke to Rob in the early evening. He said nothing could be done until the next day. He said I could move to another room if I wanted, but I was already unpacked. I went to the counter in the morning and explained the room condition, Lisa contacted housekeeping for a deep clean. The staff with the one exception was wonderful. I’ve been coming to this property for years, Lisa the desk clerk was wonderful.
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