โรงแรมใกล้เวสต์ไซด์มาร์เก็ต

Always a very pleasant stay after our annual tradition of seeing the Cleveland orchestra Christmas program. Service is always top notch along with location and a nice breakfast. Will stay there every chance we can.

อาหารเช้าเป็นอาหารตามสั่ง ไม่ใช่บุฟเฟ่ต์ กาแฟคือสตาร์บัคส์ บริกรแย่มากและสุขอนามัยก็สมบูรณ์แบบ! โรงแรมตั้งอยู่ในเมืองมหาวิทยาลัย ห่างจากพิพิธภัณฑ์คลีฟแลนด์ 10 นาที พิพิธภัณฑ์เปิดให้เข้าชมฟรี แต่ปิดให้บริการในวันจันทร์! โบสถ์ตรงข้ามโรงแรม!

ยกเว้นสถานที่ ไม่มีอะไรอื่นที่คู่ควรกับคำว่าเรเนซองส์ สุขอนามัย: สกปรกและยากจน ห้อง: เล็ก ค่าใช้จ่าย: แพง

The hotel overall cleanliness was good but the bathroom sink was running white colored water which made us reluctant to use the sink. The shower head was also really dirty and the water that came out was a bit white also. Good thing there was a kitchen sink and the water was clear. But we had to use the only shower in the room. The maintenance guy came to fix the water issue but it wasn’t fix when we went back to the room.

The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..

Booked a last-minute one-night stay and it was perfect—clean, comfortable, beautifully designed, and had everything we needed. We also spent the rest of our night at The Vault, which was such a fun bonus. Great location overall. Would definitely stay again.

Отель так себе. На полу нет ковра. Находится далеко от станции метро. Достаточно дорогой для других отелей в Кливленде такого же уровня. Кондиционер плохо отапливал комнату. На следующий день переехал в другой отель.

This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday trip to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through Trip and was only given a standard room. So, there must be a miscommunication between Trip and the hotels. Be wary...

The staff was incredibly kind and helpful — when I arrived soaking wet from the rain, they immediately gave me a towel and offered me free water, which was such a thoughtful gesture. My room was spacious and the bed was comfortable, making it easy to relax after a long day. I truly appreciated the warm and attentive service.

ราคาสมเหตุสมผลแผนกต้อนรับช่วยเหลือดีห้องพักดีปัญหาเดียวคือมันค่อนข้างร้อนด้วยเครื่องทําความร้อนและมีปัญหากับกุญแจประตูเพราะสิ่งที่ปัดแตะที่ประตูล้าสมัย แต่มีประโยชน์มากและห้องอื่น ๆ ก็โอเคจากสิ่งที่ฉันเห็น ฉันจะกลับมาที่นี่อีกครั้ง