I love the Yotel hotel chain. The room was clean and had everything one might need for a short stay. The location is unbeatable.
We only had an issue with the freezing cold air conditioning that could not be turned off, but we got prompt help from the hotel staff.
This hotel has never let me down. Very well placed - with super friendly staff who are there to help with anything. Thats why I keep coming back. And I will be again very soon!
Room: Large and spacious, well maintained and clean. Room was cleaned on a daily basis, and fresh towels given daily. We were staying next to the gym and pool area, and unfortunately it was quite noisy at time. We were happy to have a balcony, however, there was no view from it at all as it was blocked. Room was quite dark, could have done with some more light fixtures. Big TV in room, however, even though it is a smart TV, it doesn’t connect to devices. Bring a HDMI cable if you want to stream shows.
Pool and gym: Larger than the images, quiet in the morning but busy around midday to afternoon. Not very many sun loungers, but pool area and pool itself was clean and there were plenty of complimentary pool towels, although they run out when it is busy. Limited facilities at the gym, just a couple of treadmills and weights. One of the treadmills was broken, but gym towels were provided, and the area feels new and clean.
Staff: Front desk were always very helpful, and available. We did have to ask twice about replacing toilet roll and towels, however it was sorted, even though it was late at night.
Location: Very central, walking distance to all the Brickell city centre cafes and restaurant. Close to transport links which take you around Miami from Brickell Station. Surrounding area felt safe, especially as two young women travelling.
Bar located on the 24th floor has great views and a great area to work or grab a drink. Although it is part of a different hotel, staff were very happy to give us access to visit it.
Overall, we really enjoyed our stay at Hotel Indigo, would really recommend, and it is great value for money.
Yesterday, I experienced a three-hour delay in receiving my scheduled doses. The check-in process concluded at 10:00 p.m., and I did not receive a confirmation call. Upon the return of the night staff, I was informed that I needed to be on the list, despite already being included. Although check-out is scheduled for 11:30 a.m., I was required to release my cleaning personnel early to facilitate room cleaning. I received no communication via phone, email, or text throughout the night. Based on this experience, I cannot recommend this establishment for those arriving during nighttime hours. Furthermore, this morning, the front desk was unattended, and all access points were secured with a code. To date, I have not received any email correspondence, nor has the reimbursement for my massage been processed.
เข้าพักที่ทรูโดยฮิลตันไมอามีเวสต์บริกเคลลใน ไมอามี (คอรัลเวย์) ขับรถออกไปเพียง 5 นาทีก็จะถึง ใจกลางเมืองบริคเคล และ ตลาดเบย์ไซด์ โรงแรมแห่งนี้ อยู่ห่างออกไปเป็นระยะ 2.1 ไมล์ (3.5 กม.) จาก สนามโลนดีโพ และ 3.4 ไมล์ (5.5 km) จาก Adrienne Arsht Center for the Performing Arts of Miami-Dade County
สิ่งอำนวยความสะดวกมากมาย เช่น สระว่ายน้ำกลางแจ้ง และฟิตเนส 24 ชม. ที่คุณไม่ควรพลาดโอกาสใช้บริการ
มีบริการอาหารเช้าแบบบุฟเฟต์ฟรีทุกวัน ตั้งแต่ 7:00 น. ถึง 10:00 น.
มีบริการอำนวยความสะดวก เช่น ศูนย์ธุรกิจ 24 ชั่วโมง บริการเช็กอินด่วน และบริการเช็กเอาต์ด่วน
ห้องพักพร้อมเครื่องปรับอากาศทั้ง 141 ห้องมีสมาร์ททีวี เพื่อให้คุณรู้สึกเหมือนอยู่บ้าน ภายในห้องพักมีบริการ Wi-Fi ฟรี เพื่อการเชื่อมต่อออนไลน์ที่ไม่หยุดนิ่ง และโทรทัศน์ต่อสัญญาณดาวเทียมเพื่อความบันเทิง ห้องน้ำมีอ่างอาบน้ำหรือฝักบัวพร้อมด้วยไดร์เป่าผมสิ่งอำนวยความสะดวกภายในห้อง ได้แก่ โทรศัพท์ โต๊ะทำงาน และเตารีด/โต๊ะรีดผ้า
ผผู้เข้าพัก2025.07.01
My room was very spacious bcs it was wheelchair accessible. Room is clean, well cooled. Equipped with adjustable AC. Check in to check out process was great. Very friendly agent Pedro was calm and courteous. Location is favourable for my asylum office interview on 1501 Biscayne. Service and room checks all five stars!
ผผู้เข้าพักIt’s decent. Has pool and gym which is nice. Breakfast is quite varied. Rooms are great. Reception can be a bit chaotic sometimes only have 1 staff member on. Would stay again though.
ผผู้เข้าพักDecent Stay, but Lacking the Hilton Touch
We arrived in Miami around 7 PM and headed straight to check-in. The lady at reception greeted us with minimal hospitality—no smile, no warmth—just a routine check-in. While she did her job efficiently, a simple welcoming gesture would have made a difference, especially at a Hilton, where a bit of warmth is generally expected.
Our room was underwhelming—fairly compact for two adults and two 13-year olds with four pieces of luggage, making the space feel cramped. The biggest disappointment was the lingering smell of smoke in what was supposed to be a non-smoking room. Exhausted after a 14-hour flight, we opted not to complain and just settled in for the night.
On the plus side, the location is convenient, with plenty of nearby attractions and dining options. The area gives off an old-money, relaxed vibe, which we appreciated. We stayed for two nights before our cruise to the Caribbean, and while the experience wasn’t terrible, it didn’t leave a lasting impression.
Would I stay here again? Probably not—not because it was a bad experience, but because I’d prefer to explore other hotels that might offer better value for the price and better hospitality.
PS. We didn't use cleaning service as we were only staying for 2 nights. But the cleaning lady, slightly older and only speak Spanish, was just the sweetest, and offer us extra bottle of waters.
GGary Cho WaI always thought Hilton is a very high end hotel. I was totally disappointed upon arriving at this property. It looks very outdated and rundown.
Toilet is way too low in the washroom.
I didn't know gratuity of 15% is automatically included when I made a purchase at the lobby Herb N' Kitchen. That caught me by surprise.
Free shuttle between hotel and airport is the biggest factor for me to book this hotel.
LLiyingLindaIt is very convenient to stay this hotel as the train, metro, Greyhound Flixbus, all around it, only 4minuts walking from Hotel to the above points, the restaurant has served very good meals, the breakfast is also good. We will stay at this hotel in the Future again.
ผผู้เข้าพักHotel itself was fine. Was a bit annoyed that the bar was not open even for a soft drink if wanted till much later. When I went down to get a bite to eat I was informed that most of the menu was not available and my selection was limited to about three items to choose from. What I found most annoying was that apparently they had some type of youth group training going on on my floor which was right next to my room. Numerous times I heard the participants laughing or conversing loudly in the hall way. Whenever I decided to leave my room to go downstairs I had to run through a gantlet of participants who were having their break out session in the hallway of which I had to walk through disrupting their conversations. While they were polite about it, it did make me feel uncomfortable to leave the room while they were doing this. When I did mention to the desk what was going on they told me about the group which was fine but I wish they would have put me on another floor if this was going on. Overall it was just an overnight stay here before a cruise but honestly next time I would choose a different hotel.
FFrench DudeLocation:
The hotel is conveniently located near the airport, but it actually takes a 20-minute detour by car to get there. It's not easy to find because they changed their name to Holiday Inn Express without any clear notification.
Breakfast:
The breakfast area was under renovation, so breakfast had to be taken in the lobby area between 7:00 AM and 11:00 AM on the first day, then it changed to 7:00 AM to 10:00 AM without any notice. The breakfast options were limited: eggs, steak-like items that resembled cardboard, milk cartons, juice, coffee, and bread.
Dining Options:
There are no dining options at the hotel. You have to take an Uber or use Uber Eats to get food, as there are no nearby restaurants, just other hotels. The ongoing renovations meant no restaurant or bar was available on-site.
Rooms:
The rooms are spacious and I loved the sitting area. There are two TVs in the room, and the bathroom is perfect. However, like many American hotels, there were no toothbrush options and no hand showers.
Staff:
The staff were very professional and kind. I appreciated not having to present a credit card since everything was paid online.
Wi-Fi:
The Wi-Fi was good, but you have to re-enter the code every day.
Overall, the Cambria Hotel (now Holiday Inn Express) has its advantages, especially with room size and staff professionalism, but there are significant inconveniences due to the renovations and lack of dining options.
ผผู้เข้าพักReview:
I arrived at 7:00 AM and found no staff, no reception, and no check-in instructions. My wife and I had to wait outside until another guest happened to come out and let us in. Inside, I met someone who I thought was staff, but he was just another guest. He tried to help me contact the hotel, but no one — not even other guests — could reach the manager.
There is no real lobby, just a yard. I waited three hours outside until someone finally responded. Then I was told I couldn’t check in until 3:00 PM unless I paid $100 extra. That’s way more than most hotels charge for early check-in which is about 20$. I asked for a refund so I could leave — they refused.
With no choice, I left my luggage with the housekeeper (the only helpful person) and had to walk around the city with my wife for six hours before coming back.
When I finally checked in, I just got a text message with a door code — no person, no welcome. The room had lots of bugs, and both of us got bitten badly overnight. There were even cockroaches in the kitchen.
This is not a real hotel. It’s overpriced, poorly managed, and has no customer service. Avoid if you care about basic hospitality.
ผผู้เข้าพักFor the price of this hotel, it is in an excellent location and is very clean. During our stay, there were lots of things that weren’t working or were broken in the hotel, including the key card machine, so we were only given 1 key card for a room for 3 people. In our room, the bathroom door handle had been ripped off on the inside before we got there and one of our friends got locked inside with no way out. She tried multiple times on multiple numbers for the hotel/front desk and not a single one worked. They were either in Spanish and hung up immediately or were disconnected. Luckily she was able to get in touch with us to come and let her out (she was in the room alone) but that meant travelling back to the hotel from another location. We were told by the front desk after this incident that they would come and fix the door but they never did. The washing machines were also broken so we were only given 2 towels every few days between 3 people. If there hadn’t been so many things broken, it would have been a decent stay.
ผผู้เข้าพักI wanted a hotel that would be close to airport in order to catch an early flight the next day and reasonably priced. I had just arrived back from cruise so I wouldn’t be able to check-in until 4pm. However, I explained my situation and they were able to accommodate me with an early check-in. However, there was an additional charge but I didn’t mind. Cruises arrived around 8 am so I was happy with getting a room to relax. Staff was very nice and professional. Front desk, bartenders and cleaning staff. I would definitely recommend this location.