"I am writing to provide feedback regarding my check-in experience on the night. Unfortunately, the initial interaction with the nightshift receptionist was highly unsatisfactory and dumb.
Upon arrival, the porter appeared unwell and was notably discourteous. He was unable to efficiently process my check-in, which caused a significant delay - I arrived early and there were rooms available but instead of earning a guest you letting people move a way. After a long journey, this was a disappointing welcome.
Thankfully, the receptionist, Mert, provided excellent service. He was professional, polite, and clearly explained the hotel's procedures. His assistance turned a negative situation into a positive one. This feedback is to have a word with your night receptionist please. Also, I booked a room with partial sea view but given a room that views the city but the view is nice and room is nice."
"The location is excellent, right in the heart of Eyüp Sultan Square. It is also a great base for tourists who want to explore many of Istanbul's historical attractions, with easy access to buses and taxis.
Before staying here, I was staying at a well-known international chain hotel. However, I chose this independent hotel for the first time because it has balconies, which I really wanted.
The rooms are a comfortable size, and everything was clean. It is a small, friendly hotel, but it has everything you need for a pleasant stay. I would happily stay here again."
"Хороший персонал на ресепшен. Все возникающие вопросы помогают решать. Начиная от утюга и до трансфера за адекватные деньги. Очень шумно, с открытыми окнами спать не возможно, беруши спасли ситуацию. Завтрак очень скудный, ребёнку покушать нечего. Но просили молоко, нам отдельно давали стакан молока, хотя его на завтраке нет."
AArtemit was fantastic weekend. We came for concert, but found this district very cute: a lot of specialty caffès, local cousine, friendly people.
Waiter helped us to schedule our last day – we left our bag on reception and went for lovely walk before went to the airport.
Place is nice, restaurant on 5th floor where we had a good breakfast, also has a nice view. Will be back ;)
ผผู้เข้าพักالفندق جميل لكن الغرف صغيرة جدا والتكيف يبرد ويصير حار كانه هم الي يتحكمون فيه
حجزت بالفطور وكان الفطور لذيذ
الغداء كان نوعا ما جيد لكن سعره مبالغ فيه
MMazz-Good hotel for a short business trip. Although I wasn’t really thrilled with responsiveness and service. Property was clean enough though ,I give them that.