I had a very pleasant stay at this hotel. The place is clean, comfortable, and well maintained. From the moment I arrived, the staff were extremely welcoming and friendly, making the check-in process smooth and easy.
The front desk team were helpful and professional throughout my stay, and the overall atmosphere was calm and relaxing. Everything was well explained and handled efficiently.
Thank you to the hotel team for the excellent service, and thank you to Trip.com for making the booking process smooth and hassle-free. I truly enjoyed my stay and would definitely recommend this hotel to others.
Everything is superb beyond expectation. The hostel was friendly enough to accommodate my late check-in arrival. The room, common area bathroom are maintained a good quality. I am very happy with the stay.
My recent stay at The Klagan Hotel was truly exceptional, the location right in the town centre made everything so convenient, the staff were warm and attentive, and the service felt genuinely thoughtful throughout; the breakfast spread was delicious with plenty of variety, and the room itself was comfortable, clean, and well-equipped with amenities that made it easy to relax after a long day. Overall, it was great value for money and left me with such a positive impression that I’m already looking forward to revisiting again.
Space Cap Hotel มีทำเลที่ตั้งอยู่ในโกตาคินาบาลู ห่างจากตลาดฟิลิปปินส์ ซาบาห์ ไม่เกิน 400 ม. มีบริการเลานจ์ส่วนกลาง ห้องพักปลอดบุหรี่ และอินเทอร์เน็ตไร้สาย (WiFi) ฟรี ที่พักนี้อยู่ห่างจาก Sabah State Museum & Heritage Village 3.8 กม. ห่างจาก North Borneo Railway 5.4 กม. และห่างจาก Likas City Mosque 6.3 กม. ที่พักนี้มีบริการห้องครัวส่วนกลาง แผนกต้อนรับตลอด 24 ชั่วโมง และบริการรับฝากสัมภาระสำหรับผู้เข้าพัก ห้องน้ำแบบใช้ร่วมกับผู้อื่นประกอบด้วยบิเดต์ ไดร์เป่าผม และรองเท้าแตะ ทุกห้องที่ Space Cap Hotel มีเครื่องปรับอากาศและโต๊ะ ศูนย์เทคโนโลยี & การพาณิชย์นานาชาติ International Technology & Commercial Centre Penampang - ITCC อยู่ห่างจากที่พักนี้ 11 กม. ส่วน KK Esplanade อยู่ห่างจากที่พัก 900 ม. สนามบินนานาชาติโคตาคินาบาลู อยู่ห่างออกไป 4 กม.
My stay at Summer Hotel Kota Kinabalu with my friend was a pleasant experience for those looking for a budget room with two separate beds. The room was comfortable, although some amenities were limited. The location is a bit quiet at night as it is situated at the back, but overall it was a good stay.
ผผู้เข้าพักI have to say this is one of the best hotels that I have ever visited. The hotel room is dustless, very clean. The location is very strategic, less than 5 minutes walk to go to Todak waterfront to enjoy seafood, or another 5 minutes walk in opposite direction to go to Suria mall for shopping. The staff here are friendly and dedicated in their services.After checking in, the staff gave me a call to ask me whether I am happy with the condition of the room. The breakfast is awesome, many varieties and very tasty. I am a demanding person, but this hotel does not disappoint me. It should be a role model for other hotels to follow.
冬冬菇肉碎面The hotel is located at a strategic location with lots of eateries downstairs and close distance by car to various attractions. Hotel room is clean with toiletries and mineral water provided. Can hardly hear any noises from the road despite it is situated next to a road, hence we all had a good sleep. A manual was also provided to facilitate the check in process, response from the person in charge is also swift. Overall is good.
ผผู้เข้าพักthe location is right in the center and is very convenient the room is really clean and the view is good too nreception are so friendly and helpful totally 10/10 very good
ผผู้เข้าพักKlagan Regency has been my family choice since its opening. And everytime we went,everything is perfect!from the process of check in went smoothly until checkout,we've been treated kindly by the staffs..not to mention the buffet breakfast,especially the nasi lemak❤️.the hotel is connecting to the mall and theres a convenience store next to the hotel,just a few steps from the entrance.we'll definitely come again❤️
NNevennaThe place is wonderful, my view in the morning from a lovely balcony is impossible to capture in a photo, the smell of a sea breeze and the sounds of birds everywhere. The rooms are very clean and beautiful, they capture the esthetics of the Kota Kinabalu. It is a minute away from the beautiful and vast beach, it is absolutely an underrated place. The staff is great, they have let me check in early, and also, there’s a luggage storage, so I was able to just bring a backpack to my outing trip for couple of days. Also, it is near the airport, which is a plus if you plan on traveling further in Sabah by local flights. Thank you very much for being a good host, O will choose this place again for sure! ☀️
ผผู้ใช้ไม่ระบุชื่อThis is our family trip to Malaysia, and we have two elders and a baby with us. Considering the check-in time was 3 AM, we booked two days so we could enter early in the morning and rest. Honestly, when you’re traveling with family, you just do whatever is most convenient as long as it’s affordable. The apartment has a great location—literally 15–18 minutes from the airport. All the food spots and supermarkets are within walking distance. It’s just an all-around great package for a first-time visitor to the city.
It was easy to sign in at security and get access to the apartment. The elevator is a bit slow because there are many residents in the building, but it’s acceptable. Once we entered the room, the AC was already on—what a breeze to welcome us on arrival. The room was clean, everything tidy. There were even clear instructions in the shower on how to use the water heater, which made things a lot easier. My in-laws took a nice hot shower after a 3-hour flight delay, and it was such a relief.
Later in the day—maybe because of the red-eye flight and the massive delay—the fatigue kicked in. Plus, we’re not used to the humid and hot Malaysian weather. My father-in-law started having a fever. I had Tylenol and other medicines ready in the bag, but we clearly needed a plan B.
I reached out to the owner immediately. My father-in-law was feeling cold even after the fever subsided. The owner contacted his friend in the same building right away and got us an extra blanket.
Plan B was to cancel our driving trip to Mount Kinabalu the next day. Since my father-in-law was sick, having him in the car for a 2–3 hour drive wouldn’t help his rest. And if things got worse while we were up in the mountains, he wouldn’t get the medical attention he needed in the middle of nowhere. It was better to cancel and stay in the city. So naturally, if we could extend the room and let him rest another day, he might recover enough for us to continue the rest of the trip.
Unfortunately, the room was already booked for the next day. The owner told us we could book another room and he’d try to let us check in earlier to make the transition easier.
After we booked the new room, I believe he made some arrangements behind the scenes. He later texted us saying we could stay in the same room tomorrow—no room change needed.
I’m really thankful to such an understanding owner, someone who genuinely cares and makes the effort to help a random visitor like me. I told him I’d write down this positive experience to share with others. Hopefully, it brings him more business.