PPui Yu JeffreyThe hotel is situated in a very central area about 15 minutes' walk to the Gandantegchinlen Monastery or to Seoul Street. It is also adjacent to several malls where you can get access to cafes, convenience stores and restaurants all day long. It is a busy location in the city so it is a good starting point for exploring the city of Ulaanbaatar.
The amenities provided were sufficient for a comfortable stay and the room is very compact but spacious enough for two. The bathroom was clean but housekeeping could be improved. The hot water system was not very stable - sometimes being very cold or too warm, but it did not affect our stay too much as it worked fine most of the time.
The beds were comfortable and we had a good night's sleep after a long day exploring the city. Soundproofing was generally good and we did not have any issues with noise being placed in a room at the end of the corridor away from lifts.
All in all we would definitely recommend this hotel for all travelers.
ผผู้เข้าพักGood and clean hotel. While it's rated as 5-star, I would give it a high international 4-star rating. Staff are helpful and their English is very good. Location overlooks the main square of UB - this is a plus and minus. If there are a lot of activities/celebrations going on while you're in UB and you're facing the square, you'll hear ALL OF IT. If you're looking to go the main business area just north of the Shangri-la Mall, then it's about a casual 15-minute walk.
ผผู้เข้าพักThe hotel has a great location. Using the UBcab app, a taxi costs about two or three US dollars to get to the city center.
The hotel is located on the 11th to 13th floors, with a shopping mall and two floors of restaurants downstairs. However, most restaurants close around 7 PM, so you'll need to go to nearby restaurants.
Although the room is right next to the train tracks, there's no noise from midnight until 6 or 7 AM. Trains don't run frequently outside of these hours, so I, who's sensitive to noise, didn't need the earplugs provided by the hotel.
We booked a quad room, which was spacious and beautifully decorated.
The two single beds were located in a dead corner of the room, and the comforter was too thick, so the air conditioning wasn't working properly, making it a bit warm!
We saw two insects, which was a bit surprising!
The air conditioner malfunctioned for two consecutive nights. On the first night, the staff arrived and contacted someone else, and it was back to normal after about ten minutes. On the second night, the air conditioner stopped working again (the screen didn't display the temperature), but it suddenly returned to normal after about ten minutes. I called the staff online, but it suddenly returned to normal. I hope the hotel addresses this issue!
We rented for four days and three nights. The room was serviced on the second day, but not on the third.
The young male receptionist at the front desk spoke good English and was very polite. He deserves our praise!