The staff here are excellent. They help with every query and provide advice too. The room service food is good and the restaurant food is excellent. My room was very safe and comfortable, and cleaned every day. The hotel is right near to the mall, and the town centre is a short grab ride away. I have stayed here twice and also extended my stay the second time!
A great stay. Breakfast is variety. Can get access to e hailing. Very close to shopping mall also pasar. Also very near to universities. There's a small kiosk that sells local products n including handicrafts. Worth the stay.
The shops situated opposite the entrance & exit of the hotel play very very loud music until 3.00 a.m. We hardly slept on the first night. However, we moved to another room which was facing the swimming pool on the second night and it was very peaceful.
Personally, I don't like the switches in the rooms. There should be more switches for guests to control the brightness of the rooms and the bathrooms. Currently, the room is either very bright or I can turn on 2 wall lights (very dim) + 1 night light. The Foyer and Reading switches don't work.
For the bathroom, one switch controls all the lights in the bathroom & exhaust fan. Therefore, it's either very bright in the bathroom + noisy exhaust fan or total darkness. I like to see more switches for guests to control the brightness in the rooms and bathrooms.
Nevertheless, this is a very beautiful hotel with very friendly staffs. I will definitely come back and stay when I come back to Pontianak.
We are repeating customer to this hotel. We like the location, food and the staffs are very friendly and attentive to the customer.
We like to suggest the management to look into the minor lacking of maintenance on the rooms. Also the amnesties such as towel need to replace.
The food are good but a bit too salty. The coffee are so nice...
This is a nice hotel but unfortunately it is extremely noisy. There should be signs to say that there are quiet hours. So many other guests were making noise in the corridors at all hours of the day and night. The WiFi is good and the restaurant is handy.
Richard ' s Home ตั้งอยู่ในปอนเตียนัค ให้บริการที่พักพร้อมอินเทอร์เน็ตไร้สาย (WiFi) ฟรี และโทรทัศน์จอแบน รวมถึงสวนและห้องอาหาร มีห้องน้ำแบบส่วนตัวที่มีอุปกรณ์ครบครันพร้อมด้วยฝักบัวและเครื่องใช้ในห้องน้ำฟรี สนามบินนานาชาติ Supadio International อยู่ห่างออกไป 13 กม.
SShiddiely2025.05.05
A Convenient and Clean Stay!
I recently stayed at this hotel and was impressed with how clean and well-maintained the rooms were. The housekeeping team does an excellent job, ensuring everything is spotless and fresh.
The location is another highlight—it's conveniently situated near a mall, making shopping, dining, and entertainment easily accessible. Whether you're traveling for business or leisure, this hotel offers both comfort and convenience.
Overall, a great choice for those who value cleanliness and a strategic location!
I have fond memories when staying at Aston Hotels as the service staff are always polite & smiling. Always going out of their way to please.
However, I observed that the premises are normally on the older properties, albeit they try their best to keep clean & that the hot/water works well.
I commend the front desk & the concierge personnel for their cheerful demeanour & eager smiles.
It's near to the nice local produce shop for fruits & packed gifts goods of Pontianak which I bought for home.
The room was big..but the airconditioning was not good.it was not cold.no hot water..breakfast dissapointing..food was not refill..i will not book this hotel again.it really misearable
HHybreedPro: Hotel location is quite central with surrounding lively food stalls, restaurants, supermarkets, etc. It is also walkable to prime attractions such as the Flamboyan Market and the Kapuas River Waterfront. Breakfast is fairly good despite limited choices. Rooms are spacious, clean, and basic. Hotel decor is primarily modern vs classic European style—both beautiful inside and outside. WiFi is available but was not informed by the check-in staff. All staff are very polite, and that is a big plus!
Cons: The area is a bit overcrowded, but that is reasonable. Some exposed areas are a bit unsightly, especially around the hallway. Constant error beeping near the elevator is annoying and the doorbell keeps on malfunctioning.
ผผู้เข้าพักPros:
+ Kamar nyaman (comfy bedroom)
+ AC dingin (cool AC)
+ Dispenser Air Minum (Drink Dispenser)
+ Shower air panas (Hot water shower)
+ Lokasi strategis (strategic location)
+ Cukup bersih (quite clean)
+ Ada safetybox, dan minibar (Safetybox & Minibar)
+ Ada gantungan (Hanger available)
+ Ada cas mobil (Car charger available)
Cons:
- Sabun Sampoo sangat sedikit (Too little soap & shampoo)
- Parkir mobil sedikit (few parking space)
- Bellboy/Satpam tidak jelas (Unknown security/bellboy
service status)
- Sarapan buruk, susu basi, makanan dingin, bubur dingin, seperti sudah disediakan dari malam hari, yang lumayan bisa dimakan hanyalah omelet yang direquest (bad breakfast, expired milk, cold food, cold porridge like it served since the night before, the only edible is requested omelette)
Netral:
> Cukup kedap suara 70% (Soundproof 70%)
ผผู้เข้าพักOverall the hotels is nice close to many places. The minus, there some noisy in sometimes due to some renovation in other room.
The shower blow quiet slow but still acceptable.
ผผู้ใช้ไม่ระบุชื่อBilik bersih, lokasi bagus, makanan juga enak dan service dari staff sangat cooperative. Untuk business trip sangat sesuai untuk perbincangan bersama client.