ผผู้เข้าพักPerfect location, speedy checking/checkout, extremely clean, spacious room with super comfy bed and quality shower and all complimented by a great buffet style breakfast with warm, attentive and efficient service. I would highly recommend this hotel
GGayatri GallowayEstablished in 1879, this hotel is indeed the Grand Birmingham Hotel! It oozes classiness throughout.
Our room was spacious but looking at the floor plan, that seems to be the standard! Bathrobes provided though not slippers. The shower has a door instead of the useless walk in panels that never work! No useless espresso cups but proper world map mugs for our coffees and tea in-room. Two comfortable arm chairs and the bed… The bed was a dream and I’m hoping to source the exact mattress topper and duvet!
Perfect for me as a smoker, the hotel has an exclusive courtyard terrace on the first floor offering complimentary self service coffee.
There are two adjacent restaurants to the hotel that uphold a dress code ensuring the premises is classy throughout. Beyond the hotel doors there’s plenty other eateries as the hotel is bang in the centre right by the Birmingham Cathedral: again perfect for our following Palm Sunday.
The only thing I don’t understand is why the hotel entrance is not bigger and grander than it deserves.
GGaligaeGreat location – about a 5–6 minute walk from the train station, and Chinatown is right outside the hotel, so it’s very convenient for food and getting around.
The room was quite spacious, which was nice since I stayed here with my partner for a Valentine’s Day trip.
That said, the facilities feel a bit outdated, and the water pressure and temperature in the bathroom weren’t very stable.
SSwanna L KukLocation is perfect. It is in the city center. Next door is Grand Central shopping mall and Bullring. And the New Street Train station is below Bullring. Chinatown is only 10 mins walk away. We have booked a 2 single-bed room and the beds are very narrow and soft mattresses. However the room is clean. You are required to inform the reception to have the room clean up which is a bit strange. And the reception doesn't usually have someone attend. You will need to ring the service bell in order to have someone to help. The key cards sometimes is a problem. The reception could only issue one key card when we checked in. And we only be able to issue the 2nd card the next day. I think it might be the problem with the system.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
ผผู้เข้าพักThe hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.
ผผู้เข้าพัก5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.