HHestia.YLocation of the hotel is great! It's inside Gunwharf Quays outlet which makes dining and shopping pretty convenient. Quite unfortunate that air-conditioning was not working during my stay, which makes the room stifling. Got 10% off for most of the restaurants and shops inside the outlet as a holiday inn guest.
ผผู้เข้าพักPoor nights sleep
Great location and a nice spacious apartment with a full kitchen. Unfortunately, the bed mattress seems very old and is very uncomfortable. The trains are a bit noisy, and ear plugs are useful, but the bed is what ruined our sleep.
Checkin was easy and the staff very helpful.
JJet Setter 507Sent note about request for 2 beds, but then I couldn't locate the request on Trip.com or confirmation. Not sure what happened, but they did change the room and sent someone to make up the bed. Only had 1 set of towels. Also,AC did not work well. They said it was on, but we had it on full fan 19 degrees C and couldn't feel it.
ผผู้เข้าพักThe hotel is clean, comfortable, well looked after and the service is absolutely excellent, the hotel lives up to the good name that Premier Inn has nationally.
ผผู้เข้าพักBest described as a quirky hotel. Rooms were ok; definitely three star.Clean but not for you if you're looking for modern up to date decor or amenities. No iron, hairdryer or mini bar in the rooms. Excellent Japanese food served in dining room or there's a more traditional menu.
ผผู้เข้าพักNice service but failed to tell us the a/c wasn't working. Intentionally booked for A/C as in the middle of a heatwave so as we were unaware of the situation, by the time we realised they were unwilling to refund us to find another hotel for the evening. They did relocate us to a room that was cooler but still required a desk fan for the evening.
Good location to explore on foot and with onsite paid parking which helps.