A very foggy cold night after a busy day it was nice to be welcomed by a friendly and informative receptionist. One nights stay room with small balcony overlooking the golf course and an incredible heater. Water pressure in shower is low but water hot
The rooms feel they would benefit from being updated a few ******* . *TV remote didn't turn TV off had to get up and pop hand behind set and turn off at socket. **The hair on the bath definitely not mine! **No obvious hairdryer. ***Room Service called twice extn not answered went via reception transferred to the bar salmon cream cheese on brown ordered arrived quickly unfortunately on white bread. Pink G&T delicious. Breakfast. Warm welcome and explanation offered from team. Great variety and the hot food was hot. **** The team brief at the bar perhaps could have been carried out elsewhere. Checkout painless.
Chosen for the price I was very pleasantly surprised at the service from the helpfulness of the receptionist to the breakfast prep guys and the cleanliness of the room. Tricky to find but a jewel of a hotel.
(A little better than average, but it went from average to very good - no option for ‘good’) I’ve been to this hotel spa many times over the years and I noticed that there’s been quite a few changes since my last visit. We were welcomed really nicely and the staff were all very friendly and helpful, except a couple of people who i guess may have either been new or just a bit shy because i had to ask them to repeat themselves as we were confused about what they were explaining. Our twin room was strange but only because our beds were on opposite sides of the room, which I’ve never experienced before in a twin room, regardless of who you are sharing with you’re going to be comfortable in close quarters and it was just strange being so far apart. No biggie though. The next thing was that there was no fridge in the room - so we had to put up with room temperature water to hydrate us (no complementary bottled water either). I went with my niece and both of our treatments were great, really relaxing and couldn’t fault the beauticians. The restaurant and food options have changed a great deal. I was telling my niece beforehand how much she will adore the food and how great it is, all being healthy but all yummy too. But now it’s just the same type of hotel food you’d expect anywhere else. The breakfast particularly used to be so much on offer, granola of all kinds, lots of healthy options, honey and preserves from local farms, an array of pastries and if you asked you could have cooked breakfast options. This visit was less of an emphasis on health - lots of cooked breakfast options, a toast machine and a small selection of cereals and pastries. I don’t mean to sound really demanding but I was a little disappointed about this aspect. All of the little issues combined just made it no where near as incredible as it used to be. I really hate to say this because Lifehouse Spa has always been a really special treat and experience. I haven’t made my mind up whether I would return again.
We have the same room each year. Previously it was a messy layout, this year a real effort had been made and it was very comfortable except for the ventilation. Both windows can only be opened fifty millimetres and there is no air-conditioning. The provided fan stirs the air somewhat but it was still uncomfortable during the hot weather, Breakfast requires the staff to take action to keep food and liquids topped up Balanced provision is necessary, e.g. not all marmalades one day and all jams the next. The constant requests for dishes etc. should not be necessary.
My wife had booked the night away as we had a busy and stressful few months and decided to have a relaxed night away, arrived at a cramped car park, our room was not ready so popped into the town for some lunch and to see what there was. We returned to check into our room and was discussed to see the size of the room which was £160 for a night and was like a closet and not even in the hotel and to the side of the car park and on the side road, it was dirty, toilet roll was covered in something, taps and curtains were old and dirty. My wife complained and we were moved into another room which I believe was the only one left but still in the car park but bigger, the room was still dirty and tired, noisy from the noise of the road and everyone coming through the front door, didn't get a good night's sleep. Went for breakfast in the morning, and the lady was rushing around and stressed and said she would be with us when she gets time! Breakfast wasn't much choice but ok. The hotel all over needs a good clean and some staff training to actually let them know how to make visitors welcome as everything they done seemed like you were bothering them. Very disappointing stay and feel more stressed.
I wasn't sure what to expect from this establishment but everything was terrific. Travelling on a great value two month 1st class Eurailpass, I arrived by Greater Anglia train punctual to the minute and walked 150 metres. The pleasant lady owner stored my case. Arriving back at 1900 on a Friday night, the bar was humming. I enjoyed a delicious seafood platter, although it lacked large prawns as I am used to in Australia and Philippines. It had a good amount of salad. Food has improved in England from my first visit 30 tears ago when dining was poor. The accommodation is not suitable for the disabled as stairs are steep. The room was spacious and delightful with the feminine touch evident in the bee theme even on the doona cover. There were two chairs, classy furniture, excellent lighting and a TV. Lamps were trendy. No aircon so on a 29 degree day the room might be stuffy. A wide range of breakfast items were supplied including yoghurt. Some were in the fridge in the corridor. The bathroom also had great shower gel and shampoo plus even cotton ear buds. Shower pressure was reasonable and hot water sufficient. Towels were good but no bathmat. One mosquito greeted me at dawn. It was dealt with. There was some intruding light early evening as no blackout curtains in the bathroom or to the side of the bed. Great to see the intermodal Freightliner and GBRailFreight trains belting through Westerfield, keeping trucks with their cowboy drivers off the congested roads. The owners here have done a great job with the hotel that at GBP60 was great value.
ผผู้เข้าพักwij verbleven hier 1 nacht, vanaf de boot op onze auto doorreis door Engeland. We waren dus met eigen auto die we op het eigen terrein kwijt konden, erg fijn dus. De kamer was schoon, netjes en fris, met eigen toilet en douche, en niks op aan te merken. Alle waar naar zijn geld. Er was geen ontbijt, wat we wisten, maar er zit een Wetherspoon dicht bij, voor ons was dat prima. We werden heel gastvrij ontvangen door de heer Hussain, die ons van alles vertelde over de stad. De locatie ligt op loop afstand van het station, en is een prima locatie voor voetbal toeristen die een wedstrijd van Ipswich Town willen bij wonen, want het Portman Road stadion ligt op vijf minuten lopen. Voor ons zou Bridge Guest House zeker een t****e bezoek waard zijn.