Evening staff were great. Bed was a small double or extended single for two and a little short so for couple a little tight and short and heat was not circulating from radiator the best but blanket offered and overall good.
The entrance was so difficult to get to, with such a huge detour to walk around just to get to the entrance. The service and check-in was woeful, when we checked in late at night. The person at the desk didn't know how to check us in, and the other person who was supposed to know how to do the check-in was not around- and had to be called back down. Long wait to check in late that night, even though there was no other guest waiting. The car parking arrangement was terrible as well, and didn't work with their supposed online link up with the parking provider. Very average experience.
Good location- easy to find and close to the train station. We drove so used the car park in front of the hotel where there is a discount for staying at the hotel just let reception know you are parked there - is a set fee for 24hrs.
Rooms were clean and quite basic but sufficient for what we needed - downside no fridge to chill your drinks. There is a kettle to make hot drinks and room has tv which is good.
Ordered the breakfast which was lovely - options to have cereal, fruit,yoghurt,toast,pastries and a full English with coffee/tea and juice.
Restaurant overlooks the river which was nice as we could see the ducks and swans
Hotel has a bar which was nice to have a few drinks in the evening when we arrived
Hotel staff were really friendly and helpful - would definitely go back if we needed to stay in Nottingham again
Price was good value for money!
This is the second time we stayed at this hotel due to its close proximity to the city centre. Despite its central location, the hotel is very quiet. The hotel is comfortable and clean and the staff friendly. The cost of the room was exceptional value. We will definitely return in the future.
ผผู้เข้าพักAs i was attending a funeral of a dear family member, I was very pleased with the location and more importantly the cleanlines and stress free stay at the orchard hotel. My room was very spacious and clean. The staff were wonderful and helpful in every aspect. The food in the restaurant was above par and well deserved. a trip to Nottingham would definatly warrant a further stay at this hotel. 5 star for definate and would certainly stay again. Thank you for a great stay
ผผู้เข้าพักCheck in was very easy, paid for parking £18 a night, amenities and breakfast, evening meals all explained. Room was adequate for our needs. Limited storage space given a queen size bed. Bathroom was compact with all necessary linen supplied. Location of hotel was excellent for a short walk into town for shopping and entertainment.
ผผู้เข้าพักNice hotel and pool club rooms have king size beds and good showers. I go to Derby often to visit and often need a place, although there isn’t many luxury hotels in the area, this one has nice jacuzzis and bigger beds and made for a good small stop.
ผผู้เข้าพักThe locations was good only 20 min from town center, but all around student accommodations which when it comes to night time was very hard to sleep because of the laud noises. Also what put us of are were the random hair on the bed and the spider crawling everywhere. Other than that good price for a short stay, staff were very helpful and polite.