Everything was good, the breakfast was fine, the room clean, and the staff friendly, the only problem was that the room we were in was right to the main street that was a bit noisy with cars passing by.
We weren't able to go on the day we intend to check in due to some medical reasons. They were so kind to accommodate us in a different date. Thanks a lot!
Location was amazing, just a short ferry ride to Canary Wharf, great little pub the Blacksmith 20 metres down the road and l think that was its best bits.
The staff were miserable we never saw a single smile from any of them.
The breakfast was terrible everything was cold and not much to choose from.
The room was okay but very basic no amenities hair dryer etc….
Booked this place thinking it was a hotel (Double Tree by Hilton) not a hostel bad decision.
It’s a real shame because it could be an amazing place, just a shame the staff weren’t up to it.
AAlison’s Silk Road TravelsI stayed in room 302 in March 2026 for 1 night. I chose this hotel because I stayed there before and I was very impressed. This time I was given the same room again, I liked the room. It has a large comfy bed and a nice clean bathroom. The breakfast was really good as I like vegetables and they do great omelettes and fresh vegetables. The reception staff are very kind and helpful during my visit and remembered me from the last time I stayed. The hotel is in very easy access to the underground. On this visit the Elizabeth line was closed and I had to get a bus to agents Hill. This was very easy. There are plenty of places to eat around the hotel including an all you can eat from £11.99. I always have a good Stay at this hotel. There is a kettle with plenty of T and coffee. Some people staying on my floor were very noisy but that was all I can criticise really as it wasn’t the hotels fault. Very kind staff. There is a decent TV in the room and plenty of towels. During this trip and overnight stay I visited the Ramses exhibition at Battersea and images are included in this feedback. A good hotel to stay in that’s great value just outside central London about 20 mins on train.