The room was decent sized and the beds were nice. The room was kept very warm by the heater. The breakfast isn’t worth it. The only options are toast with brown or white bread, small offering of pastries and fruit, 2 types of cereal and tea or coffee. The breakfast room is too small and with breakfast only between 7:30-9:30 weekdays and 8-9:30 on weekends it’s crowded very quickly. The hotel also doesn’t clean the room daily unless you request it each morning.
ผผู้ใช้ไม่ระบุชื่อMy stay at this hotel had both positive and negative aspects.
Check-in and Check-out
The check-in process was not as smooth as I have experienced at other hotels, and it set a less-than-ideal tone at the start. On the other hand, check-out was seamless and efficient, with the option to complete it online adding extra convenience.
Room
The room itself was modern and came with a lovely view, which I appreciated. However, the bedding was a disappointment. The bedsheets carried a musky, sour smell and did not feel fresh, which is below the standard expected of a quality hotel. Unfortunately, the towels had a similar odor, which detracted from the otherwise clean bathroom. On a positive note, the shower was excellent and the bathroom overall was spotless.
Facilities
The first-floor bar area was clean, spacious, and inviting. I had hoped to enjoy the 25th-floor bar as advertised, but it was unexpectedly closed around 6 pm when I inquired, which was a letdown. The gym looked very well-equipped with an impressive view, although I did not use it during my stay.
Overall
The hotel has potential with its modern design, great views, and solid facilities. However, housekeeping standards around linens and clarity about facility availability need improvement to match the expectations of guests staying at this level.
CCynthiaThe location is great at central london.
The facility is quite worn out especially the ventilation system. It’s quite suffocating that we cannot sleep for the whole night. The windows are locked, cannot be opened. Dust is found everywhere especially around the television where u must have a touch on.
ผผู้เข้าพักThe hotel is very well located in central London, with easy access to both Euston and King’s Cross stations, which makes it extremely convenient for transportation. The staff were friendly and helpful, and their service attitude was very good.
However, the room was extremely small. It is acceptable for a solo business traveler staying for one or two nights, but it may feel too cramped for a longer stay or for more than one person. Overall, it’s a decent option for short, practical stays mainly due to its excellent location.
AAlison’s Silk Road TravelsI stayed in room 302 in March 2026 for 1 night. I chose this hotel because I stayed there before and I was very impressed. This time I was given the same room again, I liked the room. It has a large comfy bed and a nice clean bathroom. The breakfast was really good as I like vegetables and they do great omelettes and fresh vegetables. The reception staff are very kind and helpful during my visit and remembered me from the last time I stayed. The hotel is in very easy access to the underground. On this visit the Elizabeth line was closed and I had to get a bus to agents Hill. This was very easy. There are plenty of places to eat around the hotel including an all you can eat from £11.99. I always have a good Stay at this hotel. There is a kettle with plenty of T and coffee. Some people staying on my floor were very noisy but that was all I can criticise really as it wasn’t the hotels fault. Very kind staff. There is a decent TV in the room and plenty of towels. During this trip and overnight stay I visited the Ramses exhibition at Battersea and images are included in this feedback. A good hotel to stay in that’s great value just outside central London about 20 mins on train.