ผผู้เข้าพักNewly built hotel in an excellent location, a short walk across a bridge to the famous Nyhavn district. Lovely, nice and comfortable room. A few slight negatives though, they only have housekeeping once every 3 days, in order to reduce the environmental impact. Not a bad idea, but it also meant that our glasses/mugs didn't get cleaned or replaced. We were also told the mini-bar was free and would be restocked daily, but this didn't happen once.
ผผู้เข้าพักI stayed in one of the suites and had a really excellent experience. The design is a standout - spacious, modern, and very thoughtfully laid out, making it ideal for both relaxing and longer stays.
The staff were fantastic throughout: welcoming, attentive, and genuinely helpful. Service was consistently strong and added a lot to the overall experience.
There are just a couple of small touches that could improve things further - providing slippers and a kitchen towel would make the suite feel even more complete.
Overall, a beautifully designed hotel with great service — highly recommended.
ผผู้เข้าพักOverall nice experience. Stayed in a room for three. Hotel is very close to København H station, just 2 mins walk. There is always someone at the front desk 24 hours a day to assist us. The room was clean, and the bed was very comfortable, one extra pillow provided. I especially liked the security chain on the door, which made us feel safe.
However, the hotel also had some downsides. Since we visited in January when the weather was very cold, the heating in the room was insufficient, making it extremely chilly inside. I sneezed every morning from the cold.
And, the bathroom door facing the bed, every time when someone goes to the bathroom mid night, the bright light in the bathroom was blinding. The shower space in the bathroom was also small, and there was no waterproof barrier on the floor to prevent water from spilling out, the entire bathroom floor was slippery after showering.
There were three of us, but the hotel only provided two towels and three paper cups, with no toothbrushes or toothpaste. We have to buy it from the front desk for 30dkk. We were also surprised to find that even storing our luggage at the hotel required a fee of 40dkk per hour, so we went to the train station, where we could store our luggage for 24 hours for just 90dkk.
If the hotel could resolve the heating issue, I would still recommend it based on its price and convenient location.