Verified traveler
11 ธันวาคม 2023
Self check in procedure with only one check in screen. People had to wait rather long whilst the receptionist kept telling people that they have to use the self check in though she had to come with the keycard every time. My reservation was prepaid so the receptionist had to do it in the end.
The room options aren’t very clear on the website and I thought I had booked a room with private bath which I had not. But I could pay extra on sight for an upgrade.
The room smelled strongly of cigarettes.
Cleanliness is very low. The floors and surfaces was very dirty and everything was aged and very worn. (The photos are not a fair representation of the condition).
For some reason they made my bed and emptied my trash daily but never cleaned, changed towels or filled up tissues and toilet paper.
Someone had also been entering my room unannounced whilst I was at work. Leaving a mess of wire cutoffs and drill dust from drilling tiles or brick in the bathroom, covering everything in dust. And there is no dnd sign to hang on the door.
Be aware, the rooms have no sound insulation at all and I could see when the lights were on in the hallway as the door didn’t shut tight.
You can clearly hear people talk and engage in other activities in other rooms. And someone decided to begin vacuuming at 21:30 I was both surprised and irritated as I was asleep due to waking up early for work.
And lastly there’s no power outlets. I had to unplug either the minibar or bedside light in order to charge
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