This hotel was a last minute change by our tour operator, and we are so glad it happened. The hotel has the most amazing rooftop pool and bar, with fabulous views of Santiago with the Andes behind. The staff were really friendly and helpful. We arrived late after a long flight, and headed straight up to the rooftop for a delicious cocktail. The rooms are a good size and breakfast was good too. We wished we could have stayed a few days longer just to chill out in the pool and sip cocktails on the roof taking in the views.
We spent 2 nights/3 days here before boarding our Viking cruise. Highly recommend! Val at the front desk managed to get us us an early check in, which was much appreciated after we flew overnight from the US. Room was modern and comfortable with a GREAT view. We were surprised and thankful there was a USB and a 110v plug as we brought the wrong converter … would have been a real problem if we couldn’t charge our devices! The restaurant on the 17th floor was excellent, both for the food, the service and the wonderful view of Santiago’s financial district and surrounding parks. We ate breakfast there each morning and had drinks on the shaded patio before dinner each night. Ask for the hard copy menu in English if your Spanish is as rusty as mine. If you want to keep up your exercise, you can use the hotel gym OR the long, wide path that goes through the city that is right outside the hotel front door. Not sure how long it is (just did 3 miles) but bring your sunscreen as it is not shaded. Just across the street from the hotel is a building called CV Galeria. It has about 8-9 restaurants / bars across three levels, all with outdoor seating. Great options for dinner after a busy day touring Santiago with no Uber ride required! One tip: contact the hotel ahead of time to arrange a pickup at the airport. It will save you time and angst trying to navigate the airport and choose unknown transport… great to have a guy from the hotel holding up a sign with your name! In summary: great centrally located hotel in a safe area.
We spent five days with our family at this hotel – we had an excellent experience. We had access to the executive lounge where we were well taken care of by Marciela and Daniel. They put out a beautiful spread of local treats for both breakfast and evening snacks. Daniel was always good about explaining what was in the various hors d’oeuvres. One of us had a birthday, and Marcella made “Happy Birthday” dessert tray for us. Our room was kept immaculate. Fernando came by with chocolates every evening and a bright smile on his face. Sebastian, the general manager, arranged a private car to take us skiing. He was involved in making sure our trip was outstanding. Overall, a great experience. We will be staying at this hotel when we come back to Santiago.
We were here for 3 nights during New Years this year. Exceptional Hotel. Location: Las Condes which is a very affluent neighborhood in entire Chile. Very close to a shopping mall with lots of restaurants. It is very safe around here. Hotel: it is very unique and exceptional compared to Marriotts. It feels like a JW Marriott and probably one of the best Marriott hotels in the world. The grounds are huge with a couple of restaurants with excellent food.. the breakfast buffet is comprehensive while the Latin Grill is a fine dining experience. Rooms: We were upgraded to a corner suite with sweeping views of the Andes mountains. Both the bedroom and the lounge were huge. The bathroom was exceptional. Services: impeccable . The staff very polite and friendly. We had a great time and will highly recommend this hotel. Would stay here in a heartbeat.
This is based on two stays / two rooms a week apart. This hotel is substantially better than the one at the airport. Bed was comfortable and a/c is strong. Wifi good throughout the hotel. Water pressure excellent, although the water smells so chlorinated as to be pool water. The room was clean, but they need to change their mopping chemicals. There is a slippery residue throughout the room which is really noticeable if your feet are wet. Breakfast was a travesty. Buffet with no alternative. Scrambled eggs, toast, very few pastries, fruit, and cereal. That’s it. Coffee machine wasn’t working (gasp). It was free, though, maybe. The staff wasn’t actually sure. Transfer from the airport is on request and free. Send flight details ahead of time and your driver will arrange pickup via WhatsApp. Transfer back is only on the hour, but you can pay $20 for your own five minute taxi if you want. Reception staff speaks English. But no one else did (including restaurant / bar staff). The hotel doesn’t accept any cash payments. The price is reasonable and offsets the above problems. I would stay here again for a layover. The hotel is not suitable for a city visit.
With a stay at Holiday Inn Santiago - Airport Terminal, an IHG Hotel in Santiago (Pudahuel), you'll be within a 15-minute drive of University of Santiago-Chile and Templo Votivo de Maipu. This 4-star hotel is 13.9 mi (22.3 km) from Costanera Center and 11.4 mi (18.3 km) from Palacio de la Moneda.
Spend the day on the slopes, or enjoy recreational amenities including an indoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 50 km.
For lunch or dinner, stop by Holiday Inn - Bar, a bar/lounge that specializes in Regional cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 5:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Santiago? This hotel has facilities measuring 667 square feet (62 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 224 air-conditioned rooms featuring heated floors. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
ผผู้เข้าพักI loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
Located in a trendy area of Santiago and very close to the line 1 metro stop of University Catolica this is a great place to spend some time in Santiago. The rooms are spacious and the beds super comfortable. Upper floor rooms have views of the city skyline and the Andes mountains. Breakfast is served from 7am weekdays, and 8am at weekends, from the top floor breakfast bar which is next to the swimming pool and has great views of the city and the mountains. Breakfast is self-service with a wide-range of hot and cold dishes. Someone who is gluten-free will find plenty to eat. A few other things to be aware of. There is a hotel restaurant but it is not open at weekends, although there are plenty of dining options in the streets around the hotel. The area is trendy and popular and the rooms not sound-proof but the external noise from music etc does die down late evening. Last, the ergonomics of the bathroom area in the room we stayed in were a little strange. The separate toilet has a door that can't be opened if someone is also stood in front of the washbasin unless that person moves out of the way. Also, the toilet is where the fresh towels are stored, not the shower area or area around the washbasin. The staff were friendly and would recommend as a place to stay in Santiago.
We stayed here for 3 nights on our visit to Santiago. The hotel seems to be brand new with some of it still under construction and not quite all the way operating yet (huge empty racks for a wine collection, no bar, restaurant not always open). The staff was extremely helpful and spoke English. The room was very nice, comfortable, and quiet. Breakfast was wonderful with servers and menu choices rather than a buffet. The location seemed a little ify - our first night there we walked many blocks in search of an open restaurant since the hotel restaurant didn't open until 7 and we were hungry. The only thing we could find was a Chinese restaurant on the corner in the midst of all the street vendors. Side note - just down the street there is a fabulous restaurant called Chilenazo but it seemed to only be open for lunch. As mentioned by another reviewer, finding the hotel can be a bit tricky. It's located on the 3rd floor of a building that has stores and a gym on the first two floors and there is no signage. The best entrance is on Romero Street around the corner from the actual address.
The room was lovely and clean. The personnel was warm and welcoming, speaking to us in Spanish (as per our wish) despite our limitations. When we found ourselves stumped, the non-English speakers would whip out their phones to find a translation and help us. Much to do just walking around the neighbourhood. Warned about possible pick-pockets we acted accordingly and had no mishaps of any kind. Santiagans were helpful and friendly everywhere we went. We had a pleasant time. The only glitches were the changing of our towels, despite the Echo-friendly sign and instructions (hang up towels not to be changed daily) and an unglued grid in the washroom that was a tripping hazard and left the room less inviting. Both were addressed promptly and with a smile.