All the check in information was provided earlier due to our late arrival after 10pm. Anyway a person welcomed us and was still around when we arrived. Rooms are simple but the hotel seems pretty new and is very clean.
Отель по соотношению цены и качества услуг оптимальный. Все чисто. Чайник кофемашина удобная кровать. Окна открываются. Батарея регулируется. Завтрак нормальный всегда модно выпить воды с лимоном или из бутылки. Доброжелательные сотрудники. Однозначно рекомендую
Great location for a good price. The room was very spacious and cozy. Well-equipped with everything needed. We weren’t informed at check-in, but later discovered that coffee from the automatic machine is free throughout the stay. Overall, excellent option in Basel.
Struttura alberghiera posta in zona strategica. Parcheggio pubblico comodissimo e centro città a meno di 10 minuti. Personale gentile e disponibile. Consigliato sia per famiglie che per lavoro
GGessirinGood location at the train station easy to get the Tram and the bus good access to everywhere of Basel city.
The breakfast at the hotel is excellent.
ผผู้เข้าพักAmazing hotel , so well positioned in location at the intersection for trams. Great food at the restaurant , amazing breakfast and such great reception at the concierge. They were ever so helpful , so professional and the rooms were brilliant . Thank you for the great service !
ผผู้เข้าพัก**Wonderful Stay at Gaia Hotel Basel!**
We had an excellent stay at Gaia Hotel Basel. The hotel's commitment to sustainability was impressive and evident in every detail. Our room was comfortable, well-equipped, and beautifully designed, with thoughtful eco-friendly touches.
We loved the delicious breakfast with organic and locally sourced options, and the convenient location near the train station made exploring Basel easy. The staff were friendly, attentive, and always willing to help.
Gaia Hotel Basel perfectly combines comfort, sustainability, and great service. We highly recommend it and would happily stay again on our next visit to Basel!
EEugenio JoséEs un buen hotel a 1.5 km del centro histórico.
Moderno y con personal muy amable.
Sin embargo, no tuve opción de averiguar respecto a la calefacción porque no había comunicación con recepción y es ridículo tener que bajar a consultar en mostrador.
Por otra parte, no creo ser un hooligan para que
deba garantizar con 200 francos suizos posibles daños. La tarifa debe considerar el costo de un seguro general pero debe ser a cargo y riesgo de la empresa hotelera y no de todos os pasajeros.
También me fastidió que desistieran darme un recibo o factura dónde constase el servicio, la garantía aportada y el pago del impuesto turístico.
Será por no utilizar papel? Que la envién por email.
O se trata de ocultar facturación?
ผผู้เข้าพักI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?