recently stayed at Abidos Hotel Apartment and checked in 1-March-2026 and checking out 2-March-2926. I would like to share my experience regarding the service provided by one of the staff members, Andro.
Yesterday at 1:10 PM, I called the hotel to confirm whether we could check in at 2:00 PM. I understand that standard check-in times must be respected, and since I also work in the hospitality industry, I know that exceptions can sometimes be made depending on availability. I clearly explained that I live nearby and simply wanted to confirm in advance to avoid any confusion upon arrival. Andro confirmed over the phone that we could come at 2:00 PM and mentioned that it would take only five minutes to provide the room.
However, when we arrived at 2:00 PM as advised, Andrew changed his statement and asked us to wait around 30 minutes. Even after waiting, we were told to go back and come again later. The way we were treated was rude and unprofessional, which is unacceptable in the hospitality industry. As someone who also works in this field, I found this behavior very disappointing and disrespectful.
Additionally, after check-out, when I mentioned that I would be leaving a review, Andro responded by saying “good job,” which again felt sarcastic and insulting. We did not receive any apology for the inconvenience caused.
I would like the management of Abidos Hotel Apartment to seriously look into this matter and take appropriate action. I also request an update regarding this complaint and the action taken.
Overall, this experience has affected our impression of the hotel, and I hope management will address this issue to maintain proper hospitality standards.
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Goat, Duck, Goos, Pigeons. You can do Barbeque as you wish the Kitchen is fully equipped, we have washing machine that you can use A swimming pool, parking place for your car, Internet, we have Frich Milk you can request from the Farmar it is Free for our gest .
EEvvvvvvI recently stayed at the Sheraton Dubai Creek Hotel and had a wonderful experience. The location is fantastic, providing easy access to various attractions and the stunning creek views.
The staff were incredibly friendly and attentive, making us feel welcome throughout our stay. One of the highlights was the breakfast, which offered a wide variety of options to suit all tastes. From fresh fruits to delicious pastries and hot dishes, there was something for everyone.
Overall, I highly recommend this hotel for its great location, friendly service, and excellent breakfast selection!
ผผู้ใช้ไม่ระบุชื่อThey are nice to provide me upgraded 2 bedroom. The room is spacious and clean, and with a nice sea view. Breakfast is included. Double swimming pools are amazing. Super family friendly!
VVadimRoom was clean except the bath(there was some strange hair on the wall). Hotel is nice and modern. Kitchen has everything you need. Personal was polite and helpful. Small cafe on the first floor is not a problem for breakfast. The metro is in one minute walk. Location is very convenient location.
ผผู้เข้าพักEverything is brilliant, the service to the cleanliness to the comfy beds! Highly recommend.
Clean hotel, very good breakfast. Wahab from breakfast Larder restaurant provided excellent service, very organised. Thank you.
UUlziibayarI have booked for king bed room. Unfortunately when I came for check in my room was with connection door inside with other room. Then I request to change the room. But receptionist informed me that no king size room available and he recommend me twin room, which I did not expect.
This was useless for me to book the room in advance.