ผู้เข้าพัก
28 มกราคม 2025
We stayed here for 4 nights, with the breakfast option and chose this hotel after doing lots of research and based on the reviews here. I honestly feel like we’ve stayed in a different place. Firstly, location is good, right by the Jewish quarter, which we loved, with its bohemian vibe, but still only a 10mins walk to main square. Staff were friendly and helpful. Now for the not so good. Beds consisted of two single beds pushed together, extremely uncomfortable, as were the pillows, with two single duvet covers to sleep under, totally inadequate. Asked for pillow protectors to be changed, when discovered as stained, these were replaced by yet more stained protectors. Reported a bulb that was flashing in the sitting area, discovered a bulb not working in the bedroom area too that ceased to work, neither were replaced during our stay. The towels on offer, when we arrived were threadbare. Breakfast on the first day was a real disappointment, not what was advertised, with very little choice. So much so, we didn’t bother with it on our second morning, it did improve vastly latterly, maybe because there were more guests staying? Overall, a disappointing experience for us. Loved Krakow, it is a beautiful city, with stunning architecture to see, but we wouldn’t return time this hotel.
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