"Friday we got there got to check in early which was great we was on the 8th floor view was great I out the air at 65F bout two clock after hours being gone at 6 clock the room was hot I called down the first desk no problem I’ll have mateinice come right up two hours later nothing I called back down and talk to someone else they insure me that someone will be up an hour I called down and said since no one is coming can I get extra blankets so I can sleep on the floor 450 for a night and they brought the blankets up in no time, very not happy"
"The hotel is at a great location. It’s near to the marathon start & finish lines. Close to cinema & musical venues. Near to trains as well. Amenities is basic: no slippers, bathrobes or tea bags. We needed to borrow a kettle to boil hot water. Room was very expensive as we stayed during the marathon dates. Since we are running the marathon, we have no choice but to pay the high room charges."
"Loved my stay overall. There was a champagne offering upon arrival which was wonderful. After a long drive from Michigan, it was well received and completely set the tone for the type of stay we would be experiencing. View from Room 2754 breathtaking. A welcome fruit basket was provided for our 35th anniversary stay.
Ample Trump water provided. Location - Best in the City. Housekeeping was Outstanding. Reception staff were perfection. The view in Room 2754 blew away my expectations and I will stay here again in the future. Job well done Trump Hotel staff!
A few things that would improve the experience are: Provide 2 Barstools for the rooms with a kitchenette island. We had to eat on the low coffee table.
Replace barn door with normal door on bathroom. Privacy factor low due to the crack opening. Provide Non-Stick cooking spray for guests who use the cookware. It was awful cleaning eggs from the skillet. Invest in a few Real Dishcloths for the kitchenette. A normal Keurig coffee maker would be better than just espresso. The location was Best in the City. I highly recommend staying here!
Thank you. Laurie & Kevin St.Pierre
."
"I enjoyed my 5-night stay, the location is excellent with walking distance to shops & restaurants and easily accessible via public transport. Hotel staff were friendly and any requests responded to immediately. I enjoyed the spacious and well equipped kitchen space, as well as the gym and on-site laundry. The room wasn't perfectly clean but nothing too concerning."