"Lovely hotel and better than expected for the price point. We booked a very spacious junior suite for a very reasonable price. Staff are super, really helped us with some issues. Good location, about 10 mins from the airport via taxi. Bedroom was large and cosy. The AC is placed right infront of the bed though, so can affect those with problems with the AC. It’s quite strong as well. Overall, nice hotel."
"All is good overall. They may just need to review the feedback on Google and use it as an evaluation to improve quality. During my stay, no towels were provided initially, so I had to ask. Also, my key card was only set for one night even though I stayed for two. They should pay more attention to the bed sheets, as I found some hair and stains on them.
It’s actually a nice hotel, just needs some improvements. I don’t expect the same level of hospitality as in Asia, but if they could improve in that area, it would be even better.
Thank you so much!"
"I've stayed here several time , this time was the worst. Hopefully, it will recover. I couldn't get the service from first call, if I hardly got. I'll stay loyal and wilI go, if able to, stay there. But if the same bad service continue, I'll give up."