"While the hotel itself was nice, their failure to honor confirmed reservations was unacceptable. Due to overbooking, several of our group's pre-made bookings were shifted, causing significant inconvenience and disrupting our plans.
Confirmed reservations should mean exactly that — confirmed. Overbooking is a poor business practice that shows a lack of respect for guests who plan ahead. Management needs to address this issue before it damages their reputation further."
"Die Lage ist gut und praktisch, besonders wenn man mit dem Auto kommt – es gibt Parkplätze. Das Zimmer war in Ordnung, sauber und ausreichend ausgestattet. Leider war die Toilette klein (in der Ecke) und nicht besonders sauber. Insgesamt okay für eine kurze Übernachtung, aber es gibt Verbesserungspotenzial bei der Sauberkeit."
"On a vécu un problème, on a reservé un appartement pour deux personnes et supposer dans l’appli de payer 80dh taxes sur place. Mais au check-in l’agent a pris 160dh taxes comme quoi l’appartement a de max 4 personnes. Quand on a réclamé il nous a dit que c bon le montant est déjà débiter et qu’on pourrait pas vous rembourser."
"The apartment was clean and well equipped with kitchen equipment, shower gel, shampoo & conditioner. The beds were extremely comfortable and the location was perfect, with lots of places to eat and hang out. Location was also a short tram ride away from the main train station which was handy. It was a really good stay and would recommend
Check out wasn’t the easiest as the owner mentions there should be an inspection on check out but when leaving, no one was available to check us out, despite many calls and messages. We left as we had a train to catch and sent the owner a video of the apartment."