"While the hotel itself was nice, their failure to honor confirmed reservations was unacceptable. Due to overbooking, several of our group's pre-made bookings were shifted, causing significant inconvenience and disrupting our plans.
Confirmed reservations should mean exactly that — confirmed. Overbooking is a poor business practice that shows a lack of respect for guests who plan ahead. Management needs to address this issue before it damages their reputation further."
"On a vécu un problème, on a reservé un appartement pour deux personnes et supposer dans l’appli de payer 80dh taxes sur place. Mais au check-in l’agent a pris 160dh taxes comme quoi l’appartement a de max 4 personnes. Quand on a réclamé il nous a dit que c bon le montant est déjà débiter et qu’on pourrait pas vous rembourser."
"This is the best hotel in terms of cleanliness and size of the room. ”I used it on the first day, and I was able to get rid of the fatigue of the flight, so I had a good time starting the trip.” It is recommended for travelers to bring the best rest and peace of mind."