"We have wanted to stay at AxelBeach for a while. People told us it's just an expensive old hotel, but because of the name it stays busy. Well, unfortunately that is the case. The rooms look like they haven't been updated for 50 years. The TV is old and the wires behind it were frayed so badly it didn't have a signal. And the mattresses are so thin and uncomfortable I woke up yesterday with pain shooting down my lower back and legs. There's no excuse for cheap pillows and mattresses if you're going to charge this much. And we had a suite!
It's like they're happy taking the *** $ but not meeting our expectations with that money. Other places to stay are much nicer. But on a positive note, the staff are absolutely incredible. They were always so friendly and helpful. I just wish that we had a better experience with the rooms."
"We arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend"
"Потрясающее место, до дюн пешком пару минут, в доме все новое, есть кухня, и все пренадлежности, красивая территория, бассейн, вечером очень тихо. С удовольствием вернусь снова"
"Un sitio acojedor
El personal muy amable
Se veían los chicos poniendo a puesta muchos apartamentos.
La tienda que está dentro TIENE DE TODO y muy buenos precios
El mini bar excelente, la chica que atiende y los precios
Muy contentas.
Quizás el precio muy alto para ser un complejo con tanta gente"
"Ottimo soggiorno, grazie anche al personale attento ai nostri bisogni. Abbiamo avuto un problema con dei cuscini sporchi, ma la signora delle pulizia ha provveduto a sostituirceli.
Alcuni mobili sono usurati e si potrebbero migliorare alcuni dettagli, ma nel complesso il rapporto qualità prezzo è molto buono.
Torneremo."