"Die Anlage, das Zimmer sind sehr schön. Der Pool war eiskalt, der beheizte Poll ging so. Das Essen & die Getränke sind verbesserungswürdig. Manchmal ist weniger mehr ;-) mehr auf Qualität setzen wäre empfehlenswert! Wir hatten wegen der Buchung Auseinandersetzungen und sollten nachzahlen. Wir haben jedoch nichts falsch gemacht und immer wieder unsere Bestätigung vorzeigen müssen. Dies empfanden wir als sehr unangenehm. Bei der Rückgabe der Handtücher gab es ebenfalls Schwierigkeiten. Wir lassen uns überraschen, ob unsere 50€ Sicherheitgebühr auf der Kreditkarte abgebucht werden oder nicht. Im Ganzen war der Aufenthalt ok, wir würden jedoch nicht wieder kommen oder es weiter empfehlen."
"El hotel muy bien ubicado, cerca de parada de bus, supermercados, restaurantes. Tiene un bus gratis para ir a la Playa del inglés y a la de Maspalomas. El desayuno espectacular y abundante. La piscina muy limpia y agua a buena temperatura. Te dan toalla con un depósito de 10€ para la piscina. Actuaciones en directo y/o música todas las noches. Todo el personal muy amable. Va necesitando un poco de reformas, los colchones se hunden un poco. Caja fuerte en habitación gratis. Tienen ducha de cortesía y puedes usar la piscina el día del checkout. Nevera en habitación. Hay bastante ruido de la avenida, sugiero tapones para los oídos. Volvería sin dudarlo."
"Un sitio acojedor
El personal muy amable
Se veían los chicos poniendo a puesta muchos apartamentos.
La tienda que está dentro TIENE DE TODO y muy buenos precios
El mini bar excelente, la chica que atiende y los precios
Muy contentas.
Quizás el precio muy alto para ser un complejo con tanta gente"
"Contando de la base que no nos podíamos alojar en el establecimiento que habíamos reservado por problemas del hotel con el aire acondicionado creo recordar , nos realojaron en uno mucho mejor y con unos servicios excepcionales tanto en condiciones del hotel como el personal."
"Excellent laid back and friendly hotel with a wonderful pool and delicious breakfast. Location was 15 minutes walk from the beach and plenty of restaurants and shops nearby. Very handy for airport transport on a good local bus service (line 66) room was spacious and comfortable. Good shower. Staff were obliging and kind. Will definitely return."
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
ผผู้เข้าพักThe good part is people are very nice and.friendly, super helpful. Service is good as well. Location is perfect, touristic, but not too crowdy.
However, hotel facility is not well maintained. Our doors in the room can barely be closed, bathroom is pretty dirty, i can see mold in the corner, the structure of the room is weird, at night, u need to close all doors in the room to avoid lights in the hallway ourside of the room, breakfast is just soso, have all the basics, but not tasty. boiled eggs are even cold. We didnt use the swimming pool, cannot comment on that.
ผผู้เข้าพักThe “Pool View Suite” had no view of the Pool. No way are they of 4 Star Standard either. Lots of Cracked tiles and very shoddy and aged..
Food was very good and plentiful.. The staff extremely friendly, but at €300 a night, we felt very cheated with everything about Room 812 that was deemed a “Pool View and Garden View Suite”!! Besides zero view of the Pool, it was of very aged decor and in urgent need of modernisation.. Not to
mention the Gardeners making noise with machinery from around 4am In the morning..
Would not return
ผผู้เข้าพักIch war für 3 Nächte dort als Alleinreisende.
Das Hotel hat mir sehr gut gefallen, sehr sehr freundliches Personal, sehr sauber alles. Mein Zimmer im 5. Stock war sehr schön, Meersicht, mit kleinen Balkon.
Das Essen war vielfältig und hat gut geschmeckt, der Speisesaal ist recht gross, aber trotz vieler Leute wurde sehr schnell das alte Geschirr abgeräumt.
Eine klare Empfehlung von mir für dieses Hotel!
Vielen Dank an das gesamte Personal für die Freundlichkeit und Hilfsbereitschaft.
Und dann noch ein Empfehlung für eine schwedische Massage von Lourdes und ihrer Schwester, die im Hotel angeboten wird.
Es war toll!
MMarcoOttimo soggiorno, grazie anche al personale attento ai nostri bisogni. Abbiamo avuto un problema con dei cuscini sporchi, ma la signora delle pulizia ha provveduto a sostituirceli.
Alcuni mobili sono usurati e si potrebbero migliorare alcuni dettagli, ma nel complesso il rapporto qualità prezzo è molto buono.
Torneremo.
RRobertStaff, not what I'd expect from such a beautiful place...
Chatting as I stand at reception..
A LONG 5 minutes..
Only to be then stared at, expecting me to initiate conversation..
Fundamentally...you tell me?